UHB Queen Elizabeth Hospital

Took an elderly relative who we suspected had suffered from a stroke to the A&E department. We drove right up to the department and were assisted immediately by paramedics waiting outside by their ambulances. My relative was rushed straight in and received immediate care. It was a huge relief after being let down by the ambulance service and having to drive there from Solihull with someone who was clearly very unwell.

I received long term treatment for cancer and can say that the service I experienced was excellent. Staff were informative and communicated everything to me. The care received from all staff from consultant to nursing team was fantastic I was treated with respect and the best of care at all points throughout my journey.

Brilliant service provided by this department. The consultant is very good, communicates well and takes time to explain things to me. Appointments have been over the phone and face to face and I have no complaints about either.

I had a kidney transplant at QE a year and everything went well. I have been getting a great after care at the kidney clinic.

I was treated with compassion and the level of professionalism was great while I was going through kidney transplant. All the staff and medical team were supportive and I am grateful. The after care has been great too, my medications and dialysis are going well.

I attend the QE for appointments with consultant Dr Kapur for pain management. I am very happy with the care I have received. They have worked with me changing and adjusting my medication to best suit my needs.

I care for a relative who is undergoing intensive cancer treatment. When at appointments at the QE the care and treatment is always very good. We are seen quickly and treatment/procedures are carried out with the very best of care. The staff are lovely, they keep us well informed and we are treated well during appointments.

The only negative for us when attending the QE is the problems with parking. Disabled bays are always full and we often end up on the roof top of the multi-story carpark. This is difficult for my relative who is under-going treatment and for myself as I am disabled.

I was treated at the QE as an outpatient. I was seen quickly and happy with the care and treatment I received. The staff were friendly and kind.

I had EPOCH cancer support. They were good and help was provided.

The hospital treatment, nurses were great. No issues with them.
the QE because they had a better understanding and a larger situation with it where everything was controlled.

Overall treatment at the QE for radiation was fine apart from when I had a discussion, the one doctor [name] was very abrupt and rude when I asked them when they wanted to take me of the medication and put me on something else.
When I interjected and asked why, they got really abrupt and told me to take the medication I was on. I never saw that doctor again which I was pleased about because I didn’t like their attitude.