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Reviews (84)

Great care from maternity ward staff

December 14, 2022
I had my baby at this hospital and it was a great experience. All the nurses and midwifes were great, the breastfeeding support was great too.
Anonymous

Reply from UHB Good Hope Hospital

Thank you so much for taking the time to provide feedback about the care you received at Good Hope Maternity Department. We are delighted to hear about the excellent service you received from our colleagues in Maternity - specifically that the service was so supportive and that you were looked after so well.

Your kind words have been forwarded to senior staff to share with the department, if you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews.

Kindest regards, Patient Experience Team


Provider responded

8 months for a promised call by consultant

November 13, 2022
Promised a phone call from the consultant in January 2022.
But it took 8 months for them to get back to me.
I had to chase the appointment. I feel like the secretary was a barrier, couldn't get past her.

The review rating doesn't take into account that I understand how busy the hospital is and stretched.
Anonymous

Still waiting for operation, been 7 months

November 13, 2022
Was referred by the GP to hospital for operation.
Been on the waiting list for an operation at Goodhope, 7 months - not good at all.
Previous operation was not done properly so needs doing again.
Anonymous

Sonographer showed no empathy for my anxiety

November 8, 2022
My first scan was not long after the covid period so my partner was brough in separately and could only come in briefly.
Although it was my second pregnancy, I was still very anxious, and I didn't feel much understanding or empathy from the sonographer. It felt rushed and I did end up leaving feeling very upset.
Anonymous

UHB Good Hope Hospital

Contact

0121 424 2000

Sutton Coldfield
B757RR

Location

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