UHB Good Hope Hospital
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Reviews (69)
Excellent care given to my daughter
November 16, 2023
My daughter recently had an emergency operation at Good Hope Hospital. She took an adverse reaction to the anesthetic and became very unwell. I cannot fault the staff at the hospital, they were excellent and they took great care of her, ensuring that she made a full recovery.
Great labour and delivery department
November 9, 2023
The labour and delivery team are fantastic. I felt well supported during my care.
Lovely staff
November 3, 2023
I attended an appointment with a surgeon, but was referred to Heartlands Hospital for a CT scan. I was happy with how the appointment went, the staff were all lovely.
Very happy with my experience & treatment
October 19, 2023
I was very happy with the treatment I received at Good Hope hospital. The department was well organised, I was always seen in good time and the staff were great.
Treat their patients well but not each other
October 3, 2023
The staff are lovely people and treated me with kindness and care. What upset me was how obvious it was that staff were so unhappy in their professions. They were lovely to patients but not to each other. I felt very uncomfortable and it did not make for a nice experience witnessing 'office politics', and staff being spoken to so rudely by their superiors. The communication from the hospital needs to be improved too. Letters have not arrived, and I have been sent incorrect information regarding face to face appointments when the hospital called to confirm a telephone appointment instead. These issues need to be addressed to improved patient experience.
Good care but far to travel to
September 1, 2023
I recently attended Good Hope Hospital for a colonoscopy. The staff were very nice and the appointment went well, but it took me 3.5 hours to travel there when I live much closer to Solihull Hospital and Heartlands Hospital. I have requested that future appointments are not at Good Hope as navigating the long journey on public transport was very difficult and not a nice experience.
Good care but too far to travel
September 1, 2023
The care received from the ophthalmology department was very good but it took me 3.5 hours to get there on public transport from Solihull. I had been treated previously at Solihull Hospital and I have now requested that all future appointments take place there.
Excellent care from very kind staff
August 4, 2023
I recently spent time om wards 15 and 21, where I was treated for asthma problems and bronchitis. My experience was brilliant, the nurses were very kind. The food was good too.
Lack of aftercare following operation
August 2, 2023
I recently had a knee replacement at Good Hope Hospital. I was told that I would be out within 3 days following the operation but I was in for 12 nights and on morphine throughout my stay. I did not see a consultant at all after my operation and was not happy about this. I requested that follow up appointments be at an alternative hospital.
Excellent Cardiac Care
July 25, 2023
I had a pace maker fitted and have had follow up appointments since. My experience has been wonderful. The doctors and nurses were great and took good care of me.