UHB Good Hope Hospital

I was advised by NHS 111 to attend the accident and emergency department with severe facial swelling to rule out sepsis. When I attended the accident and emergency department at Good Hope Hospital the staff were rude, dismissive and had a complete lack of empathy. I explained that I had been told to attend by NHS 111, but they did not care. I had to beg for them to at the very least do my OBS, they did my OBS and told me that there were signs of infection and sent me on my way. My experience was awful.

I had a knee replacement operation at Good Hope Hospital. The consultant was great, everything was explained to me. The operation itself went well, and staff on the recovery ward were great. Aftercare and follow up appointments were good.

Following a session of cancer treatment my temperature was high and I was admitted to the medical assessment unit. After 7pm when the night staff take over there seems to be a drop in staffing and levels of care. There were no staff around to take requested samples from patients which was a concern.

I have undergone breast cancer treatment at Good Hope Hospital. The team of staff on the oncology ward have been excellent. I have had a few issues with the consultant and had to chase up follow up appointments.

My partner was admitted for treatment for cellulitis. The treatment they received was very good, and they were well cared for during their stay.

My experience was wonderful. I was in labour at a very quiet time, and my experience was very personable. I was able to use the birthing suite with a birthing pool. Nothing was too much trouble for the midwifes they bent over backwards to meet my needs.

I had a prostate operation done here which went well.

I recently visited this hospital for day surgery and the staff were lovely.

I visited this hospital for knee replacement surgery. The service was excellent and the care I received was fantastic.

I visited this hospital with my child for an MRI due to concerns around their head measurements. Everything was explained okay and my concerns were put to rest.