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Reviews (69)

Excellent cancer treatment

June 5, 2024
I chose to go here rather than wait for an appointment at Solihull hospital for bowel cancer treatment. The care I received here was excellent.
Anonymous

Reply from UHB Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are pleased to hear that the care you received during your bowel cancer appointments and treatment has been good.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Reassuring staff

June 4, 2024
I visited this hospital for a colonoscopy procedure which went well. The staff were very reassuring.
Anonymous

Reply from UHB Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear how reassuring staff were during your colonoscopy and that the procedure itself went well.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

A very good experience

May 9, 2024
My father, who I care for, was admitted to Good Hope Hospital for treatment. I was very happy with the care and treatment he received. The hospital was immaculate, and the staff were wonderful.
Anonymous

Reply from UHB Good Hope Hospital

Dear Relative

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care your father has received during his admission - and that the hospital was immaculate!

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent care during biopsy appointment

May 1, 2024
I visited this hospital for a biopsy and received excellent care. I was early for both of my appointments here and was seen on time in both instances. The nurses were lovely and when I told them I was in pain I was offered local anaesthetic. Following my appointments I received letters within a week detailing what had happened during my appointments and a plan going forward.
Anonymous

Reply from UHB Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are pleased to hear that the care you received during your biopsy was so good - in particular the lovely nurses and the prompt receipt of your clinic letters.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Good continuity of care

April 10, 2024
I visited this hospital for check ups after a surgery. The aftercare and continuity of care was very good.
Anonymous

Reply from UHB Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are pleased to hear that your post-surgery check ups and aftercare have been so good.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Successful surgery & well cared for

April 3, 2024
I had breast surgery at Good Hope Hospital. My experience was good, the staff were mostly very kind and caring. Post surgery my experience was not as good due to the attitude of one of the nurses who did not seem very kind or caring. Overall my experience was very good despite this.
Anonymous

Reply from UHB Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care you received during your breast surgery but are obviously sorry to hear that there was an issue with one of the nurses post-surgery.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

A good service with excellent care received

March 6, 2024
I spent two weeks in Good Hope hospital as a patient, being treated for COPD complications. The doctors and nurses were very good. I was very happy with the good service I received.
Anonymous

Reply from UHB Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care you received from the doctors and nurses during your two week inpatient stay with COPD complications.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Long wait in A&E but excellent care

February 29, 2024
After a poor experience at our closest A&E department at Heartlands I decided to go to the A&E department at Good Hope Hospital. I did still have quite a wait but overall my experience was much better due to the excellent care and treatment from the wonderful staff.
Anonymous

Reply from UHB Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. Whilst we are sorry to hear that you had such a long wait to be seen in the Emergency Department we are pleased to hear that the treatment and care you received was excellent.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent Stroke Services

February 29, 2024
I was treated at Good Hope Hospital following Stroke. The care I received was excellent. The staff were amazing, and were a great help during my recovery and rehabilitation.
Anonymous

Reply from UHB Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care you've received following your stroke and that staff were so helpful during your recovery and rehabilitation.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent maternity experience

February 26, 2024
I gave birth here and my maternity experience was excellent. The midwives were great.
Anonymous

Reply from UHB Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care you received from the maternity team and that the midwives were so great.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

UHB Good Hope Hospital

Contact

0121 424 2000

Sutton Coldfield
B757RR

Location

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