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Reviews (74)

Visit regularly and always a good experience

January 16, 2025
I visit this hospital often for different health concerns and it has always been a good experience. The staff are really good and always helpful.
Anonymous

Rude staff transferred me elsewhere

December 18, 2024
My experience with the pain clinic was not great. I didn't get an appointment for ages so I called them. The staff were rude and just told me they were transferring me elsewhere which was the best thing they did.
Anonymous

Very good but procedure was delayed

December 17, 2024
The gynaecology department are very good but they only carry out the procedure I needed under anaesthetic and you need to stay in all day. Other hospitals just do it during appointments and there is no waiting around. There was also a mix up meaning I was waiting 12 months for this procedure. I called them and the receptionist was quite abrupt but put me back on the waiting list.
Anonymous

Parking issues meant I missed appointment

December 9, 2024
I came here for an urgent appointment but couldn't park in time which meant I missed the appointment.
Anonymous

Good care but dreadful food

November 27, 2024
The care I received here was very good but the food was dreadful.
Anonymous

Good level of inpatient care

November 14, 2024
I have been admitted to Good Hope Hospital and been treated for cardiac arrest and sepsis. I have been very happy with the treatment and care provided. They have saved my life.
Anonymous

Very good cardiac appointments

September 18, 2024
I visit the cardiology department for pacemaker check ups every 6 months and they are very good. They upgraded my pacemaker and set up and app on my phone to monitor it which is fabulous.
Anonymous

Reply from UHB Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham- apologies for the delayed response. We are really pleased to hear that you're so happy with the care you receive at your regular cardiology appointments and have enabled you to monitor yoyr pacemaker on your phone.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent Stroke Services

September 5, 2024
I was admitted to Good Hope Hospital following a stroke. All the staff were great. I was treated well and they helped me get back on my feet. I was discharged after a few weeks and they made sure things were in place for when I went home.
Anonymous

Reply from UHB Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham. We are pleased to hear that you received excellent care after being admitted following a stroke, and that you have been provided with the support you need to adjust to being at home again.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Maternity care is very good

August 27, 2024
The maternity care here is very good. I planned to have my baby here but I had to move to Heartlands for an elective C-section.
Anonymous

Reply from UHB Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you're happy with the maternity care you've received here.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Long waiting time for gynae treatment

August 22, 2024
I was referred to gynaecology outpatients at Good Hope Hospital for an initial appointment. I was happy with the care received but over a year later I am still waiting for treatment.
Anonymous

Reply from UHB Good Hope Hospital

Dear Patient

Thank you for taking the time to provide feedback about Good Hope Hospital Birmingham– apologies for the delayed response. Whilst we are pleased to hear that you are happy with the care you received in gynaecology outpatients we are sorry to hear that you have had such a long wait for treatment.

If this is still the case please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

UHB Good Hope Hospital

Contact

0121 424 2000

Sutton Coldfield
B757RR

Location

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