Kingshurst Medical Practice

I am happy with the service received from Kingshurst Medical Centre. It came be difficult at times to get appointments, but they have been very good with my recent health concerns. The doctor listened to my concerns and agreed that a referral was necessary. This was done very quickly.

Kingshurst Medical Practice are absolutely awful! The service they run is terribly and not fit for purpose. You cannot get through on the telephone. If you go into the surgery they are not interested and will not talk to you or offer you an appointment. The receptionists were rude, unfriendly and were not helpful at all. The really sad part is that the doctors were very good when you got to see them. I am now moving practice.

It is hard to get appointments with this service, you are lucky to get five minutes with a GP. I don't trust the doctors here as they have missed conditions that I have had to live with for longer than necessary in the past. It's a complete waste of time coming here.

The midwife here has been good but I have not really seen much of her. I have all of her contact details and she has texted me to check in though which has been nice.

This surgery is terrible, I can never get an appointment.

My experience has been poor because of how hard it is to get an appointment with a doctor.

My experience has always outstanding. The reception staff are amazing, they offer a friendly and helpful service and I can always get an appointment.

Getting an appointment over the telephone can be a bit hit and miss. It's much easier to book appointments in person at the surgery, but it's not always convenient to get here to book. Once you have an appointment the care from the GPs and nurses is very good.

I have no problems getting an appointment when I need one. The care received from the doctors and nursing team is very good.

The doctors and nurses are great. The receptionists are very helpful.