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Reviews (101)

The service is ok if you can get in!

June 1, 2023
It is very hard to get an appointment over the telephone. If you can get in the doctors are ok. Getting an appointment is a massive hurdle.

So awful I left

May 9, 2023
My experience of this surgery was awful mainly due to the awful reception staff. Dr Henderson and the nurses were lovely when you could see them but trying to get an appointment through the rude and unhelpful receptionists was impossible so I have very recently left the practice.

Hard to get in but ok when you do

April 25, 2023
It can be difficult to get an appointment but when you do they are ok. They do seem to listen and give you what you need.

Never have appointments

April 14, 2023
Can never see a doctor

So awful I recently moved practices

February 21, 2023
My experience was so awful at this surgery that I recently left. Not good enough treatment and/or care with managing my medical problems.

Great Nurses but a lack of Dr. appointments

February 21, 2023
I don't bother even trying to get a doctors appointment anymore because its just impossible. The nurses are fantastic though and they even call us to arrange appointments.

No appointments for elderly relative

February 21, 2023
Tried to get an appointment for an elderly relative over a number of days without success. Eventually got an appointment but at Bosworth Medical Centre which meant that my elderly relative could not get their themselves and I had to get time off work to take them.

Can never get an appointment for my child

February 13, 2023
Can never get an appointment neither for myself or my young child. Have been sent to another GP surgery twice now and on another occasion was told to go to A&E.

You can never get to see a doctor

January 27, 2023
When you phone up to get appointments they always say there are no appointments for about 2/3 weeks and the receptionist always want to know why you need to see a doctor. They decide if you can see a doctor or not .
Ellen Morgan

Difficulty getting repeat prescriptions

January 26, 2023
My elderly parent has severe allergies and needs to have two epi pens in case one fails. Trying to get a prescription for an extra one has been difficult. Not having two available at all times is life threatening for my parent and can also mean the difference between two hours in the hospital and being admitted for a few days.

Kingshurst Medical Practice



40 Gilson Way
West Midlands
B37 6BE


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