through, then on that day our phone disconnected for whatever reason, they didn’t bother trying to call me back, so I had to call and wait again for another 1 hour, eventually got appointment through and got the treatment I needed. On other instances, my husband who is 45 has gout from when he was 23. It’s under control with medication etc. He has 200 tablets each time I re do a prescription as when he has flair ups they can completely floor him. The prescription I now get is for 28 tablets. These won’t last him long, and it’s a massive expensive and more time either calling or writing letters for repeat prescriptions. I wrote letters explaining this too them, but nothing changes, also they decided to change the MG on his daily tablets that were too strong for him. It’s ridiculous, as now he’s stopped taking them. We are told to look after our health, but to be honest that is easier said than done atm.
SHP 4 times to make appts for my baby and myself, it can take some time to get through but always under 30 minutes. The staff have been very helpful and the nurses have been great.
on line or even email. Having rung the ‘ New Central Number’ and waiting 58 minutes to speak with an operator, I was cut off when being transferred back to Haslucks Switchboard.
Only plus, is that I am still able order prescription on line.
I could not fault the treatment received from this practice before it joined SHP. Doctors nurses admin staff lovely. Sometimes hard to get appointments but everyone tried their best. Since...
My daughter was born on the 19th August, she started to develop some yellow discharge in one of her eyes, but she had no other symptoms. My midwives didn’t seem...
