pathetic joke. At haslucks Green surgery the best they can do is a phone call from the dr in 2 weeks time (if they actually call me). They say if you feel its more urgent, phone back at 9am. It shouldn't be up to me to decide how urgent it is, I'm not a medical professional. Surely if its important enough to demand to be seen on the day then it should be A&E. The whole setup is a complete and utter farce.
abysmal, today 12th March were number 45 in a queue then got to number 1 to be cut off.Had to phone again to get back in the queue at number 28. This phone problem has been documented too many times in the past. So do something about this ON GOING PROBLEM with the phones taking so long to be answered since all surgery’s joined up.
got back to us so had to chase the surgery then they told us to go to Jacey Practice to get a form. The receptionist told us she would ring us back but no-one did. Still did not get a prescription. Then rang again had to speak to Jacey Practice even though we are not registered with them who told us we would not get a prescription today and to have to wait 48 hours. Ridiculous system and spend too long on phone. Going to complain to Healthwatch. Now have no pills.