SHP - Haslucks Green Medical Centre
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Based on 161 reviews
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Reviews (161)
Waiting time is long but the staff are good
April 3, 2023
The waiting time can get a bit too much, but doctors, receptionist and all staff are very helpful and friendly.
Mixed up appointments
April 3, 2023
I made appointment to see the doctor by phone and I was told to come on the same day, when I went to the surgery I was told it was for the following week but I needed to see the doctor immediately.
Great care
April 3, 2023
Very good staff but sometimes it is very difficult to get anyone on the phone or get an appointment. When I do, I find it very helpful especially when it comes to support for mental health.
Great service in all aspects
March 31, 2023
The GP service has always assisted myself and my family. The staff are polite and understanding.
Improved access to Doctors
March 1, 2023
Came for my daughter's appointment, she has chest infection. My husband call and got same day appointment. Very pleased with doctors, they gave her antibiotic injection.
Phone appointment improved
March 1, 2023
I was able to get through quickly at 8:15 am and got appointment to see the doctor. I am very pleased.
Improved access to Doctors
March 1, 2023
GP is very good as they have improved face to face appointment with doctors. It is the right thing to do especially for people with long term conditions.
Great care for children
March 1, 2023
Positive response especially for my children. I always get same day appointment whenever I needed to see the doctor for my children. All staff here are supportive and helpful.
Poor access service
January 13, 2023
I have nothing good to say about this surgery or the SHP in general, they do not have the patients at heart. It was a good surgery until they merged together. Now we are treated as numbers and not individuals.
Access to GP surgery for appointment
January 13, 2023
When I call, I wait for 45 minutes before anyone respond then they say there are no appointment. I go to the surgery and they tell me I cannot come in without appointment. I feel like they do not want to see patients anymore. It is getting worse by day.