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Reviews (224)

Waited 3 weeks for most recent appointment

June 24, 2025
They aren't too bad in general but recently I couldn't get an appointment and had to wait 3 weeks. The online form is long winded but quite simple and I feel like it could help long term, I'm just not used to it yet.
Anonymous

Happy with diabetes management

June 24, 2025
By and large I'm happy with the diabetes management service they offer.
Anonymous

Diagnosed cancer very early

June 23, 2025
They are very good. I waited a month for the appointment where they diagnosed me with cancer but they caught it very early. I'm very happy with the care I received from the doctors here.
Anonymous

Excellent doctors so more willing to wait

May 30, 2025
The doctors here are excellent so I wait to be seen here whenever possible despite difficulties getting appointments.
Anonymous

Diagnosed & treated without being seen

May 29, 2025
My recent experience of Haslucks Green Medical Centre has been poor. The surgery has declined since the SHP merger, it used to be very good. I recently phoned up with a suspected urine infection. A doctor called back and told me they had sent a prescription to the pharmacy. A week later I was no better. I called the surgery again and I received a phone call from the doctor who told me they would send me more antibiotics. Again I did not get better so contacted the surgery again. This time the doctor said 'I had better come and see you'. They did a home visit that afternoon and sent me straight to the hospital. I think this is a strong example of how and why telephone appointments do not work. I was prescribed medication twice without being examined by a doctor and ended up in hospital as a result. My experience was very disappointing.
Anonymous

Brilliant GP but better when it was smaller

May 27, 2025
They are brilliant but getting an appointment can be difficult as you have to call at dead on 8:00am. It's a very big practice and appointments can take up to 2 weeks to get. It was great when it was smaller.
Anonymous

Alright but sometimes feel dismissed

May 22, 2025
They're alright but I can't always get appointments. The doctors are good but I do sometimes feel a bit fobbed off.
Anonymous

Very good but access can be difficult

May 22, 2025
I find this surgery very good. Access can be difficult but all surgeries have this problem and the doctors are excellent when you do get in.
Anonymous

Too far to travel with limited parking

May 16, 2025
Parking is difficult with limited spaces and parking restrictions on residential streets close by. This surgery is quite some distance compared to my actual surgery and I do try and avoid accepting appointments here if I can.
Anonymous

No response to complaint

April 14, 2025
I complained about them mis-prescribing drugs on 2 occasions. I have telephoned on numerous occasions but no response. Their call handlers keep sending emails but no one of any responsibility/authority responds. This is a failure of complaints process, endangerment of patient and an atrocious level of communication. I see no alternative than contacting the Ombudsman.
Anonymous

SHP - Haslucks Green Medical Centre

Contact

Solihull
West Midlands
B90 2LW

Location

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