GPS Healthcare - Tanworth Lane

I am happy with my GP but my experience would be better if it was easier to get face to face appointments. Most appointments are telephone appointments, and I prefer face to face appointments as I believe you get a better service and its far more reassuring to be examined in person by a doctor.

The diabetes nurse at Tanworth Lane surgery is fantastic. My experience of the surgery in general could be better. I find the service quite erratic, and it is difficult to get an appointment. I cannot fault the doctors once I see them they are very good.

I have no complaints about Tanworth Lane Surgery. I can usually get an appointment and on the whole appointments go well.

Booking appointments is an absolute nightmare, and even more frustrating when I am trying to book an appointment for my young child. They have a triage system but it's common that they do not call you back when they tell you they will. My child is on the waiting list for ASD/ADHD diagnosis but the difficulties they face continue to worsen. With nowhere else to turn I try and get them seen at the doctors to at least make a record of the difficulties but I cannot get an appointment, and they do not even call back.

I am very happy with the service. I have no difficulty getting appointments. The reception staff are very kind, and I find the doctors very helpful.

Once you get through they navigate you well around the services. 90% of the time I do get to speak to someone in practice or a GP. I find the surgery quite helpful and friendly.

The service here is awful. I can never get an appointment and I have stopped calling them now and rely on out of hours and/or badger services.

The doctors here are very good, the problem is getting an appointment to see one. The reception staff are very good and do try their best to accommodate your needs but it is quite normal to be holding for a very long time to then be told that there is no availability.

I am from Hong Kong and I am a refugee, I must say that my GP is very good. I get my blood test every 3 months. I have been doing routine check up for potential prostate enlargement. I feel very positive.

Moved to this surgery because of difficulties experienced and can only report positive things. I find it easy to get an appointment as there are 3 to 4 different surgeries to be sent to. You can access results and information online which is a fantastic option and one I have used with ease.