UHB Heartlands Hospital

I came to urgent care and they just wanted to give me some cream and send me home but I wasn't happy so they did further checks. They noticed my heart rate was high so sent me to A&E.

The team who delivered my baby were fantastic but the care on the ward was not very good. I was there for 4 days and there's a definite need for improvement based on my experience.

My son was unwell 2 days ago with a temperature of 38.2 and they told me it was fine to just take him home.

My experience in the SDEC was good.

I have been treated as an outpatient by the endocrinology department at Heartlands Hospital, and my experience has been fantastic.

I have received outpatient podiatry care at Heartlands Hospital and the service has been fantastic.

I was sent to Heartlands A&E by my GP. I was seen very quickly and triaged. I was then directed to another department in the hospital. I was satisfied with the care I received in A&E and impressed with how quickly I was seen.

My recent experience of care at Heartlands A&E department was very good. I was triaged very quickly and explained that I have ASD. I was given somewhere quiet to wait, away from the busy waiting room. They really did take great care of me and look after me.

My experience of care and treatment at Heartlands Hospital has been good. I have completed treatment for bowel cancer and now have to attend regular follow on check ups. My treatment went very well. The problems I have encountered are that the parking is very difficult and there are often no wheelchairs available which makes my visits a real struggle.

My initial appointment with the fracture clinic went well and the follow on care has been very good.