UHB Heartlands Hospital
Feedback Rating
Based on 724 reviews
Leave your Feedback
Reviews (724)
Made dad wait when he was having a stroke
March 12, 2025
I brought my dad here myself when he was having a stroke and they made us sit in the waiting room even though he needed to be seen quickly. Once we did get in they were very good but I'm still not impressed.
Waited all night but care was good
March 10, 2025
I was waiting all night to be seen in A&E but the care was good.
Good but long wait to get appointments
March 10, 2025
You have to wait a long time to get an appointment here but otherwise they are good.
Good consultant led stroke care
March 10, 2025
I received very good consultant led outpatient care following my stroke.
Good care during brief stay on stroke ward
March 10, 2025
I stayed on the stroke ward for 1 day and the care was good.
Very good care in MAU but staff seem overworked
March 10, 2025
The care in the MAU was very good. The staff were fine too but they were clearly overworked due to the volume of patients.
Confusing due to the size of the hospital
March 5, 2025
I visited this hospital for scans and it was cold in the department whilst I was waiting. The hospital is also so big that it is confusing to navigate.
MRI appointment went well
March 5, 2025
My experience of Heartlands Hospital was okay. I went for an MRI scan. I was happy with the service provided.
Poor phlebotomy service
March 4, 2025
I have to have regular blood tests to monitor my kidney condition. My experience of the phlebotomy department at Heartlands Hospital has not been great. There is always a really long waiting times with huge queues.
Good service if you have an appointment
March 4, 2025
I attend outpatient appointments at Heartlands Hospital for ongoing treatment and care with a kidney condition. My experience of the hospital has been good when attending appointments. I am usually seen in good time and the department staff are good.