Leave your Feedback

Reviews (27)

Fantastic service to me

April 6, 2022
A doctor has always been there to phone that very day I asked for one


April 4, 2022
Drs don’t rush you

Very difficult to get through to the practice

April 4, 2022
Advance booking for appointments is not possible and patients are told to phone at 8.30am. This isn't always practical.

cant get an appointment

April 3, 2022
still unable to get appointments and no chance of seeing a doctor face to face, dont know how they can treat people when not even seeing them

100% responsive and genuine care

January 20, 2022
Throughout the pandemic Dr Chitnis has been absolutely fantastic with both mine but especially my husbands sudden medical needs. Nothing has been too much trouble for him - he genuinely cares and we trust him. The reception staff have also been amazing in getting our needs met with other health professionals. Thank you so much.
Jennie Stallard

Difficult to get face to face appointments.

December 8, 2021
To get a face to face appointment you have to wait o the phone for a long time to be trialed and given a phone consultation before the doctor decides if they need to see you.
One phone appointment I was told to increase a tablet to 6 times my daily dose which I questioned and the doctor backtracked. I emailed the practice manager to review the call to which I didn't get any response.
On a second call (on a Wednesday) a doctor asked why I was worried about not being able additional antibiotics at the weekend as it was only monday!

Great staff and professional

December 7, 2021
Some great GPS and staff. Only issue is getting through in the mornings
Jo Meakin

Only one doctor working. No appointments.

December 7, 2021
Too hard to see a doctor. All doctors should be offering face to face now.

During and since pandemic unable to SEE docto

October 22, 2021
Tried to get face to face appt. Had to call at surgery to make appt. To be assessed then told phone consultation.

Excellent newer GPS

August 20, 2021
I have been a patient at this practice for over 20 years. The older gps are retiring and the newer GPs are excellent. Namely Dr Illyas and Dr Akhtar who have done more to help with my issues and actually gave a correct diagnosis after many years back and forth 2 older GPs. Dr [name] quite frankly needs to retire. Supposed to be a menopause "specialist " but had absolutely no idea.

Dr Illyas is both knowledgeable and compassionate. She actually listens to you and ive been so grateful for her help

The Castle Practice



2 Hawthorne Road
Castle Bromwich
West Midlands
B36 0HH


Share this rating