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Reviews (646)

Waiting over 2 years for referral appointment

Outpatients
May 23, 2023
I had been waiting over 2 years for a referral appointment to come through. I chased the hospital up and given an appointment at which I was told that they did not have my records. Further chasing back and forth and I have now been referred by the NHS to a private hospital for treatment.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Solihull Hospital - apologies for the delayed response. We are really sorry to hear that you had such a long wait for a referral appointment.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Overall experience has been ok

Outpatients
May 23, 2023
I have attended numerous appointments at Solihull hospital in recent months. I had a colonoscopy, breast cancer screening and had an x-ray. I have been happy enough with the service provided but there is room for improvement in terms of waiting times and communication.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Solihull Hospital - apologies for the delayed response. Whilst we are pleased to hear that overall you're happy with the service provided at your colonoscopy, breast cancer screening and x-ray appointments we are sorry to hear that there have been some issues with waiting times and communication.

If you would like to provide any more information or further feedback about your experience (in particular the waiting and communication issues) please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very good care during operation & recovery

May 9, 2023
I had a very good experience at Solihull Hospital when I had my gall bladder removed. Everything went smoothly and I felt well cared for my the staff there. Much prefer Solihull to Heartlands hospital.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent experience you had when you had your gall bladder removed and that you felt so well cared for.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Good experience and treated well

Outpatients
April 28, 2023
I was treated well, I felt respected by all members of staff which is important when you are young and moving into adulthood.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital. We are delighted to hear that you were treated well and felt respected by all members of staff.

If you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham


Provider responded

Good experience in childrens outpatients

Outpatients
April 28, 2023
I was treated really well. The staff were always welcoming and seemed genuinely caring. I was always given good advice on how to take care of myself and manage my diabetes.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Solihull Hospital - apologies for the delayed response. We are really pleased to hear that your experience in childrens outpatients has been so good and you've been given good advice on how to manage your diabetes.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent ADHD Consultant Paediatrician

Outpatients
April 28, 2023
I have been the consultant paediatric team for a number of years for support and treatment of ADHD. The service and care that I have received has been great.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that the care and service you've received from the consultant paediatrician has been so excellent.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

A good experience in A&E

April 27, 2023
Overall a good experience.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Solihull Hospital - apologies for the delayed response. We are pleased to hear that you're happy with the experience you had in the Emergency Department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

The experience was ok

Outpatients
April 27, 2023
The care, treatment and overall experience at this hospital was ok.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about your experience of the treatment and care you've received at Solihull Hospital - apologies for the delayed response.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very good service and care

Outpatients
April 27, 2023
Overall an outstanding experience.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Solihull Hospital - apologies for the delayed response. We are pleased to hear that you're so happy with the treatment and care you've received.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Happy with care relative received

April 25, 2023
My nan had to stay in hospital for a few days. They looked after her well and she got better and came home quickly.
Anonymous

Reply from UHB Solihull Hospital

Dear Relative

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that you're happy with the care your grandmother received and that she was able to come home quickly.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

UHB Solihull Hospital

Contact

01214242000

Solihull
West Midlands
B91 2JL

Location

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