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Reviews (646)

Good outpatient care following a bad fall

Outpatients
June 1, 2023
I have attended a number of appointments at Solihull as a result of a bad fall, broken hip, and other complications. The care and treatment received at Solihull hospital has been brilliant. I cannot fault the lovely staff at all. They have taken great care of me during my appointments.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Solihull Hospital - apologies for the delayed response. We are delighted to hear that the treatment you've received at the hospital following your fall has been so good and they have taken such good care of you during your appointments.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Prompt referral appointment for MRI

Outpatients
June 1, 2023
I was referred for an MRI by the physio team based at Bosworth Medical Centre. I had an MRI on my knee and a follow up appointment. The referral was very quick and I was happy with the care, investigation and treatment received at Solihull Hospital. The staff were great, very informative and friendly. A very good service overall.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Solihull Hospital - apologies for the delayed response. We are delighted to hear how promptly you were referred for your MRI scan and how well that scan went - in particular that the staff were very informative and friendly.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very good ophthalmology service

Ophthalmology
May 26, 2023
I visit the eye clinic for routine check ups as part of my diabetic care. The service here is very good. The staff are great and the department is run efficiently and well.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent service you receive at the eye clinic and how efficient the department is.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Blood Test

Outpatients
May 26, 2023
Routine blood test today, seen very quickly. Service was good. Nurses are great.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Solihull Hospital - apologies for the delayed response. We are really pleased to hear how happy you are with the blood test you came in for - and that you were seen quickly.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very Good Oncology Care

Cancer services
May 26, 2023
I have received excellent care from the wonderful staff in the oncology department. The nurses are fabulous.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Solihull Hospital - apologies for the delayed response. We are really pleased to hear that the care you've received from the oncology department has been so good and that the nurses are so fabulous!

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent podiatry services

May 26, 2023
I did not see a doctor at this appointment but the nurses provided an excellent service. The hospital is easy to access, with good parking facilities. Waiting times were minimal and overall I am very happy with the service received.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Solihull Hospital - apologies for the delayed response. We are pleased to hear that your nurse-led podiatry appointment went so well - in particular the easy access to the hospital, short waiting times and good parking facilities.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent Ophthalmology Care

Ophthalmology
May 25, 2023
First appointment in this department. I was made to feel very welcome, and given a cup of coffee while waiting. Care was brilliant. Very pleased with how the appointment went and will be back for a follow up appointment in 6 weeks
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent care you received at your opthalmology appointment - and that you were made to feel so welcome and the care was so brilliant.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent service from X-ray department

X-ray
May 24, 2023
I recently had to attend as an outpatient for a chest X-ray to. I was seen very quickly, the department was running very efficiently. The staff were very friendly and welcoming. I was there for such a short amount of time that no parking charges were incurred.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Solihull Hospital - apologies for the delayed response. We are delighted to hear that your x-ray appointment went so well - in particular that you were seen so quickly and the staff were so friendly and welcoming.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent cancer treatment and care

Cancer services
May 24, 2023
I have found the cancer services to be excellent. The staff have all been wonderful. The help and support received has been fantastic.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Solihull Hospital - apologies for the delayed response. We are delighted to hear that the care you've received from the cancer team has been excellent and that the staff have all been so helpful and supportive.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Long wait but excellent staff

Physiotherapy
May 23, 2023
Waiting times for outpatient appointments were lengthy and communication from the hospital was not great. Treatment received was great and the staff were lovely. There was no judgment only kindness and compassion received from all staff involved who have been of great help and support in my recovery.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Solihull Hospital - apologies for the delayed response. We are sorry to hear that you've had a long wait for your outpatient appointment but pleased to hear that the treatment was good and the staff were kind, compassionate, helpful and supportive.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

UHB Solihull Hospital

Contact

01214242000

Solihull
West Midlands
B91 2JL

Location

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