Hobs Moat Medical Centre

Getting through on the phone has become harder and harder and now the practice have had the bright idea of asking patients to phone to book an appointment. Why on earth move from the tried and tested letter and walk in. All.you have done is made the phones even more unlikely to get answered

Why aren't GPS open, they have been told to open. Dentists and Opticians are open and they have to get up close with every patient unlike gps .

Been having issues since September and can only get the occasional telephone consultation even though I keep asking to see a physical doctor. Receptionists say they are closed to patients due to covid so cant offer in person appointments.

Carer for my mother , phoned because she recently broke her heel, being ninety I was concerned about her leg turning blotchy and brown in the last couple of days ,so when I spoke to the surgery they told me to take pictures and send them to them in a email , what if I hadn't got the wherewithal to do this ,? And where are the usual doctors , are they even there ?

Telephone consultation, then requested to attend surgery, where I was dealt with efficiently

Well organised.

Very well organised the procedure was quick and painless.

They don’t deserve disrespect from anyone under any circumstances. They are doing a very difficult job at the moment and doing it fantastically. I always get the doctor I ask for who calls me back. He is kind and caring and I might start off crying mostly but always leave the call smiling. All the doctors at the surgery are just as nice so I am lucky to have continued care during this stressful time. A massive call out to everyone who works at this surgery . WELL DONE EVERYONE and keep safe God bless.

Always get a caring and helpful call back from the doctor I ask for. Reception staff very very helpful in this stressful time, they do an excellent job and don’t deserve abuse. Covid is not their fault. Give them some kindness and respect please.

Everything seems OK so far. Although, I've not been here long enough.