UHB Heartlands Hospital
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Reviews (707)
Good care & support of child & family
April 28, 2023
My grandchild was transferred here for an operation to fix a severe break. We cannot fault the quality of care and support received during a difficult time. Everything went very well.
Outstanding experience
April 28, 2023
Experience has been outstanding from Heartlands Hospital.
Long wait in A&E
April 27, 2023
Long waiting times made the experience poor.
Long wait and poor service
April 27, 2023
Had to be admitted to a ward but a shortage of beds left me waiting for a really long time. When they eventually found me a bed there were no sheets or bedding and again I had a long wait for this to be sorted out.
Bad experience due to bad treatement
April 27, 2023
A poor experience due to poor treatment.
Great experience
April 27, 2023
Quick waiting times and excellent care.
Seen quickly in A&E
April 25, 2023
I had to go to A&E with a suspected fracture. I was seen quickly and sent for an x-ray. Luckily I had not broken anything. I was not there long before I was sent home.
Generally okay long way to go
April 21, 2023
The emergency department is very far away. Feel like we have to pass Solihull to go to Heartlands which does not make sense.
Lack of care for elderly patients
April 21, 2023
My nan was recently admitted to Heartlands because she was unwell. Our family felt that she did not receive the attention and care she needed whilst she was in there.
Good service but have to chase appointments
April 21, 2023
I attend the diabetic clinic regularly. The service and care experienced here is very good. The let down is that I regularly have to chase up appointments. Staff are very nice although it is apparent that they are clearly understaffed and very very busy.