You speak to operator who then puts you through to appointments.. Another 40bin the queue.. Total time holding approx 2 hours.. Frustrating to say the least!
handler only to be put into another queue. I as number 67 so gave up. Tried to book an asthma and medication review via online form. Was told I would get a phone appointment it never happened. I have finally got an asthma review booked 7 weeks after requesting! I dread to think how people who need to be seen urgently are coping with this service. I have avoided contacting my doctors now as it seems pointless and too complicated.
