SHP - Monkspath Surgery
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Based on 258 reviews
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Reviews (258)
No appointments for 10 weeks
March 24, 2023
Today is the 24th March. Yesterday there were no routine appointments to book at all. Today after waiting over 49 mins in the phone queue the next available one is in June. I need help this week, not in 10 weeks time. I can’t just keep going like this hoping things will solve themselves anymore.
Seeing a Doctor should be more accessible
March 22, 2023
Seeing a doctor depends upon the severity of your medical condition and/or symptoms and quite often you get appointments with the nurse practitioner. I do not mind this because they have the qualifications, but i think seeing a doctor should be more available.
Great when you can see a GP
March 22, 2023
The surgery is not brilliant. Can be in a queue for hours to get an appointment. Its easier to book physically in person but it can be difficult to get there to do this. The doctors are great once you actually get to see them.
Expect to wait an hour on the phone to book an appointment
March 22, 2023
I find the doctors very good but its extremely difficult to get through on the phone lines for an appointment. I have waited an hour to get through in the past.
Struggling to access doctor
March 6, 2023
It has not been easy to get a face to face appointment with the doctor even though I have a server health condition. There was a time I felt my toe hurting, I immediately called the surgery but nothing was done. After a week it turns out to be ulcer and I went to A&E.
Great service
February 20, 2023
All the service my father use in Solihull are outstanding, the only issue will be phoning for appointment but he is now VIP gold so he will be seen the same day.
Requires improvement
February 20, 2023
I have a lot of health issues and the GP is my primary care contact but sometimes it feels like there is no help anywhere. They have my medical records but I have to constantly phone them to remind them of my blood and sugar test and after I have to chase my results and not to mention prescriptions.
Good improvement to the service
February 20, 2023
I have mixed experiences with surgery over the last few years but I have always managed to get appointment when needed. Latest appointment was sorted within 2 weeks . Very impressed.
I received no response from my GP
February 20, 2023
During covid, I called the GP with asthmatic attack, I did not receive any response from my GP and I had to go private.
Easy access to GP Surgery
February 20, 2023
GP surgery is the only service I have not struggled with during covid. They are always doing their best to provide me with best care. However NHS is short staffed plus the current climate people are scared to work in the NHS as the future of the NHS is unknown and its needs sorting.