Marston Green Surgery
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Based on 91 reviews
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Reviews (91)
Nurse Practitioners are outstanding
April 3, 2023
The nurse practitioners are outstanding I actually prefer seeing them to the GPs. They seem to have more time to listen to you.
Excellent GP always available appointments
March 28, 2023
Great service and care from doctors and nurses at this practice. Receptionists are friendly and helpful I never have difficulties getting an appointment.
Feels like things are going back to normal
February 21, 2023
My husband and I have both had extremely positive experiences at our surgery. Great ongoing care with multiple medical ailments and recent full health screening. It feels like things are going back to normal since the pandemic.
Great care from Nurses
February 21, 2023
Great care from nurses who I see regularly at the surgery. Doctors are good too and I can usually get an appointment when I need one.
Can't get an appointment
February 21, 2023
Impossible to get an appointment.
Difficulty getting appointments
February 21, 2023
Service provided is ok its just hard to get through and book an appointment.
Hard to get an appointment
February 21, 2023
It hard to get through on the telephone and even harder to get an appointment.
Holding too long then no appointments
February 21, 2023
I find it difficult to get an appointment. You are put on hold for far too long. I want face to face appointments to be more readily available. Talking to the doctor on the phone is not always adequate. When you actually get a face to face appointment my experience of the doctors is good. I have been told by the receptionist to phone 111 when there are no appointments left.
Seen recent improvements in service
February 20, 2023
This service has improved of late. Can be frustrating to book appointments. Once you get a face to face appointment the care received is excellent.
Excellent care from respiratory nurse
February 20, 2023
I have regular appointments with the respiratory nurse for COPD. The level of service and care is very good.