Marston Green Surgery
Feedback Rating
Based on 111 reviews
Leave your Feedback
Reviews (111)
Can't see midwife
February 25, 2025
I haven't been able to see the midwife here but I haven't really needed to so that's alright.
Good when you can get in but can't always
February 7, 2025
They are good when you can get an appointment but you can't always get in and have to see different doctors each time.
Can't see a midwife here
January 15, 2025
I cannot see my midwife here which is disappointing.
A two week wait for a telephone appointment
December 2, 2024
I have been unable to get a face to face appointment for some time. I have only been offered telephone appointments and the last time I needed one I had to wait two weeks. The receptionists tend to be unhelpful and ignorant.
I have to wait ages for appointments
December 2, 2024
It is difficult to get appointments, which is difficult for me because I have a long term condition. I have regular blood tests with the nurse, and that service is good.
Good doctors
November 29, 2024
My experience of Marston Green Surgery has been very positive. I have been able to book appointments when I have needed one. The doctors have provided a good level of treatment and great continuity of care. They were quick to refer me following unsuccessful treatment of my ailment, and my referral appointment came through quickly. I have been very happy with the service and care provided.
A good, accessible service
November 28, 2024
My experience of Marston Green Surgery has been good. I have been able to book appointments when I have needed one. The care from the doctors has been good, with referrals made when necessary.
Difficulty getting a face to face appointment
November 28, 2024
I am finding it increasingly difficult to book an appointment. It is hard to get through on the telephone and they will not allow me to book an appointment in person by attending the surgery. This is very concerning and I am not happy with the service they are currently providing.
Great support for mental health
November 28, 2024
They have been very good. I have been struggling with my mental health and they have been a great support.
Very helpful when contacted
November 27, 2024
The staff are very polite and will offer an appointment when available, even signposting to another service should one not be available at my own surgery.