Marston Green Surgery
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Based on 74 reviews
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Reviews (74)
Good doctors but difficultly seeing one
November 24, 2023
The doctors are very good but it can be very difficult to get an appointment. I spend a lot of time waiting to get through on the telephone. Things really should be back to normal by now but things have never returned to how they were before the pandemic.
Very happy with the surgery
November 16, 2023
I am very happy with the surgery. I am registered at Manor House Lane Surgery but I quite often attend the Marston Green Surgery. The staff are nice, the doctors are great and I always have a good experience here.
They deliver a very good service
November 16, 2023
I have been a patient here for over 20 years and I have no complaints. The doctors are very good. I have recently attended for physio due to a back problem and have found them helpful.
Overall a very good surgery
November 16, 2023
My experience of the surgery has been very good. I can usually get an appointment when I need one. I am happy with the service and care received.
No diabetes check up since pandemic
November 16, 2023
I manage my diabetes well myself, but I have not had a diabetes check up since the covid pandemic.
Excellent app for booking appointments
November 16, 2023
I use the app to book appointments. You can book two weeks in advance. I find that emergency appointments are easily accessible too.
Booking appointments is a joke!
November 16, 2023
Booking appointments is an absolute joke. You spend 30 minutes holding on the line to talk to someone, and by that time the appointments are all gone and you are told to call back tomorrow. The system does not work, and the lack of access to my doctors is preventing me from getting the care I need. It is impacting my mental health and my quality of life. The doctors are really good, when you can see them.
They are very good to me
November 16, 2023
I think the surgery is very good, they are very good to me.
Getting an appointment is difficult
November 16, 2023
The nurses and doctors are great, the problem is accessing them. It is very difficult to get through on the phone and book an appointment. It is unusual to get through straight away and get an appointment but occasionally you get lucky.
Excellent doctors surgery
November 16, 2023
The doctors at the surgery are excellent. I cannot fault them.