Marston Green Surgery
Feedback Rating
Based on 110 reviews
Leave your Feedback
Reviews (110)
Perfect ongoing diabetes care
February 28, 2025
I visit every 6 months for diabetes reviews. The ongoing care is perfect, they always give me time to talk about my concerns and talk through any test results which is very helpful.
No complaints about service
February 28, 2025
They provide a good service, I have no complaints.
Doctors listen to your concerns
February 28, 2025
The doctors here are good and listen to your concerns.
Doing okay under difficult circumstances
February 27, 2025
They are doing okay under difficult circumstances. I can't always get an appointment but they are really helpful and accommodating and always received a phone call back.
Always do their best to help
February 27, 2025
They are very good and do their best to help you. Sometimes there are no appointments available but what can you do in those situations. They do their best and the reception staff are friendly and sympathetic. The doctors and nurses are also very good.
Hard to get seen but they try their hardest
February 26, 2025
It can be hard to get seen face to face but you have to appreciate that it takes a long time to answer the phones and they are very busy. You can't always get seen the same day but they can sort advance appointments. The staff are very caring and do try their best to help however they can.
Can always get in when needed
February 26, 2025
I can always get appointments when I need one. The doctors are all okay too.
Great doctors but hard to get through on the phone
February 26, 2025
The doctors here are great but getting through on the phone can be a nightmare. Despite this the receptionists are helpful and do their best to get you in. It's also quite easy to get a phone appointments and then the doctor will decide if they need to see you or not.
Struggling to recover after COVID
February 26, 2025
They are okay, they used to be fantastic but post COVID it seems to be taking time to get back to normal. Everything is done over the phone and it is hard to get face to face appointments. Before COVID they were talking about changing their hours but it never happened. Once you can get in the treatment is first class.
Can't see midwife
February 25, 2025
I haven't been able to see the midwife here but I haven't really needed to so that's alright.