Hobs Moat Medical Centre

I recently had a blood test where an anomaly was identified and I was told that I needed a GP appointment. I have been waiting a long time for this to booked in.

I was told during a private GP visit to get a prescription for eye medication through my usual GP so I wouldn't have to pay. I had problems getting this sorted and ended up waiting 3 weeks for them to sort out my prescription.

The current appointment system does not work. It doesn't make sense that you have to queue up when you are ill, it's ludicrous.

It can be difficult to get an appointment especially when trying to see a specific doctor. You have to wait a long time to see your preferred doctor.

My GP is not very good. I am rarely able to see the doctor and am always told to call NHS 111 instead of being given an appointment for my issue.

I have had less contact than I have during previous pregnancies. One of the routine appointments has been dropped from the care plan. It is always easy to contact the community midwife by phone though.

It took a while to get in but the doctors and nurses were brilliant and got me into hospital within an hour or so. The receptionists are lovely too.

The only way to get an appointment is to go to the surgery at 8am and queue in the cold. People who work have no chance as the phones have long waits and by the time you get through the appointments have gone to the people queuing.

I have had continued problems with repeat prescriptions, and missing medication. It is very hard to get an appointment when I need one or when I need to discuss the problems with my prescriptions. I have been sent to a satellite clinic which I was not impressed with. I am not satisfied with the service offered and feel that they need to make improvements.

I have been unable to get an doctors appointment following critical illness and life saving surgery. Despite explaining why I need an appointment the receptionists are unhelpful and I cannot get an appointment.