Hobs Moat Medical Centre

They are very good. Access has improved but an online booking system would be helpful. The doctors and nurses are very good when you see them.

They are really good, getting appointments has really improved. I have seen 4 different doctors and they've all been very professional and helped treat my issues.

I have no problems getting appointments and the doctors are excellent. I am brought in every 12 months for blood tests to check my PSA levels.

It's not as good as it used to be but I haven't had too much trouble getting appointments.

Once you are in the care is very good but getting an appointment is very difficult.

My experience has been that there is a lack of understanding and support for me with my ASD diagnosis.

I have been a patient at Hobs Moat Medical Centre all my life. I am very confident in the care provided by the doctors and nurses here. I see the nurse every three months for a contraception review and injection. My only concern about the surgery is accessing appointments. I can only get an appointment by queueing at the surgery which can be difficult around my work schedule. Overall I am very happy with the care provided and one particular doctor is outstanding and I would highly recommend them.

I was unable to get an appointment and the receptionist told me that I could go to a pharmacy for treatment for an ear ache/possible ear infection. When I went to the pharmacy they told me that they cannot see patients under 17. It took me another 2 days before I got an appointment and antibiotics. A disappointing service.

Accessing appointments is okay if you queue outside from 8am. You can ring at 8am and be on hold for 50 minutes and then all the appointments are gone.

I have no issues with the GPs, they are good. The issue is booking appointments. I have to come to the surgery to get an appointment.