GPS Healthcare - Meadowside Family Health Centre

Not sure how it is even possible for the reception staff to open the door to let you in the building; and then still fail to check you in.

I was left for over 35 mins, with my daughter in the waiting room, before I was seen.

This was on a very hot day and the only reason the doctors came out, was because my poor daughter was having a meltdown, due to the delay for the receptionist incompetence.

The doctors are all fabulous. It's always difficult to get an appointment. The receptionist s have improved over the years, but why is [name] still there? She's Always rude and impatient. Awful woman everyone I speak to says the same.

Called on 13 August for appointment for daughter. Today is the 24th August, and still waiting for an appointment. Not sure what the point of this gp surgery is when they don't see patients.

Receptionists are extremely rude. It’s takes an absolute age to get a reply to any form of communication be it phone email or even written letter. Poorest service I’ve ever encountered

No appointments available until the end of June unless you call at 8 am. If you do it is difficult to get through, usually takes 40-50mins then no appointments left.

the attitude of some of the female receptionists towards the patients either on phone or face to face is very rude.. To get to see a doctor is very difficult even before covid .. its either phone after 8am by 8.15 all appointments have gone that same with queuing in the cold before 8am just to be told no appointments left.. if you request an appointment not particularly for the same day , the earliest appointment can be 2/3weeks away , by then your either cured or dead !!!!