GPS Healthcare - Meadowside Family Health Centre

I have no issues. I can always get an appointment for both myself and my children.

I have no issues with this surgery. I am not on the net so they send me update through text. My doctor has been smashing.

The surgery overall is good but it is sometimes difficult to get appointments. My regular doctor is always good.

I am often waiting a long time for an appointment when trying to book them over the phone. This can often be up to 3 weeks. This is less of an issue for online appointments which are easy to access and I only wait around 3 days.

I have mental health issues and have found Meadowside surgery to be very supportive. Whenever I have needed an appointment I have been able to access one. The doctors have been very good.

I was given COVID and flu jabs at the same time which made me very unwell. I was not asked any questions about my general health prior to being given them.

It can be difficult to get appointments here but I have no complaints about the care I have received.

As a patient, I expressed my concerns after seeing the doctor who is also the Medical Director. She lack empathy and was dismissive towards my concerns after seeing her with acute tummy pain. There seems to be a gap in clinical skills and acumen as she brushed it off without proper consideration. I ended up in the ED the day after. I wanted to highlight this issue for the well-being of other patients .

Getting an appointment is quite difficult, but the new triage system seems to be working well, and I recently needed to be seen and managed to get an appointment. The online systems they use are quite difficult and I require the help of my family to navigate these.

I was seen by my GP on time. I felt very comfortable and listened to and my GP was very informative and caring.