Bosworth Medical Centre

Cant get past the receptionists to actually speak to a doctor.

Over an hour to get through , then no appointments left, receptionist giving medical advice regards test results, never any face to face appointments

You can't get through to anyone and when you do there isn't anyway of seeing a doctor. Even if you say it's urgent, it's like your health doesn't matter to them at all

I have ongoing mental health issues and during lockdown, like many others, I was struggling a lot. I had to contact Bosworth Medical Center every 28 days or so for medication reviews, I had to do this a few times. Ringing up there are always queues which is to be expected, I think the longest I waited was over an hour, but once I get through the receptionists are mostly helpful and I have always been able to get an appointment when needed.
During lockdown I have also had 2 referrals made to hospital which were made promptly and both times I had a referral appointment within 4 weeks of my initial call.
It is not all perfect though, there have been a couple of times where receptionists have been blunt or abrupt but I can only put that down to stress from taking calls. Of course there is room for improvement but overall I would recommend Bosworth and have done to many of my friends who are registered to other local Doctors.

Need to see doc about my bad headache got told to go hospital need scan can't do 8hrs plus at a&e

Waited 45 mins on the phone to be told there are no more appointments. Then when we asked why the telephone message could not default to a 'no more available appointments today' rather than keeping people on the call, the response was 'try again tomorrow'. If you work and cannot call a second after the lines open, this surgery is not for you.

No doctors on site today,

Well run and communicate very well

For the past year my consultant at the hospital has advised my gp to prescribe statin meds because of my cholesterol. My gp refuses as according to them I am not at risk even though my cholesterol is high and I am at risk due to family history of heart conditions.

Had an abcess couldn’t get into the drs ended up with cellulitis and sepsis which could have been prevented with antibiotics