Bosworth Medical Centre

I have been waiting to hear results from them for a while now. I kept pressing option 2 on the phones and then getting cut off. I have had to chase them up multiple times. The first time the doctor was not in and the second time they said my results still needed to be reviewed. I then just got a text message with the results.

I am sent here sometimes and they are alright.

They are better than my last surgery. If I need an appointment I can usually get one. I was on the phone to them for 45 minutes recently but after discussing my issue a little they got me booked in. The doctors are all okay too and are always nice when I speak to them.

Accessing appointments can be difficult and while some of the reception staff are helpful they could definitely do better.

They are rubbish. It is a real job to try and get through on the phone, it takes about 40 minutes. Appointments are normally with locums who don't know your history. They do their best to get you in but it's with associates or other staff who can't prescribe. Communication is also a real issue. I have recently been having issues with repeat prescriptions. The receptionist told me that they can't help and I have to go through the pharmacy.

I have no problems at all. I can get appointments easily and the doctors are good. I think it is easier to get appointments because of my age, I've been a patient since the late 60s.

I am happy with the care I receive here and have no problems getting appointments when I need one.

I popped in to get an appointment and got one quite easily. I am happy with the access and care overall. I think they've improved recently as I now find it easier to get in.

I got an appointment very easily over the phone. I'm happy with the service overall.

I have been receiving ongoing physiotherapy here for the past 2 years after being referred by my GP. They have not really helped at all.