UHB Heartlands Hospital
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Reviews (724)
Parking was a nightmare
August 27, 2024
I went to visit my grandad here and parking was a nightmare.
C-section and aftercare experience was great
August 27, 2024
My planned C-section went well and the aftercare was great. The midwives were fantastic and did so much for me, I can't fault them.
Poor physio service during admission
August 23, 2024
Following a fall I was admitted to Heartlands Hospital for an operation to repair my broken femur. The operation went well. The aftercare could have been better. I was there for four days. The nurses were okay, the doctors had very little time for their patients and were in and out very quickly. The physio team were not great. Two physio staff yanked me out of bed on one occasion and really hurt me, so much that I screamed out in pain. They did not seem to have the time or patience to explain anything to me about how to do things or why we needed to do them. I made very little progress in there.
Very good treatment for kidney problems
August 22, 2024
I have been received kidney treatment at Heartlands hospital. My treatment has been very good, and I have been happy with the service provided.
Awful A&E experience
July 26, 2024
The wait for care at Heartlands A&E department is just awful. I went at 1pm and did not get a bed until 7am the next morning. While waiting I spent hours cold, hungry and with nowhere to sleep. I asked if there were any pillows or blankets only to be told there were none. It has got to be one of the worst A&E departments in the country!
Good early pregnancy unit but too crowded
July 23, 2024
This hospital is too crowded. The early pregnancy unit is good and the staff are fine but I don't want to give birth here.
Great midwives in foetal medicine
July 23, 2024
I have visited the foetal medicine service at this hospital a number of times recently. The midwives have been great.
Good experience in maternity
July 23, 2024
My experience here was good. I was seen quickly and the staff were nice.
Excellent consultant led care
June 28, 2024
I am under consultant led care for a rare condition. They have been fantastic. I attend every 6 months for check ups and have an MRI every year. I feel well cared for, very reassured and the quality of treatment I receive is excellent.
The midwife would not listen to me
June 28, 2024
My labour and delivery experience was not great. The midwife was slow and did not listen to me. She spent too long on the computer and did not listen to me when I said the baby was about to be born. He was born quickly and the birth was missed by the midwife without the correct things in place for delivery.