UHB Solihull Hospital

It’s been negative because of Covid. I’ve had surgery cancelled and no support whatsoever after a diagnosis of breast cancer. I had to meet a breast care nurse on the hospital car park to receive post surgery bars as I was sent to Little Aston to have surgery and wasn’t allowed into Solihull Hospital to have as proper fitting. I was given a post it note with a list of wig suppliers on it and told to ‘give them a try’ after I was told I needed chemo. No guidance or support was give regarding the loss of my hair I had to support myself! However oncology were very supportive when I had chemo. I have been refused breast reconstruction surgery and I’m now told that there is a 2 year wait - not great for my self esteem any of this! Get these surgeries back on track as they are desperately needed!

Went for an ultrasound scan of abdomen. Appointment came through very quickly, was in an out of the unit so fast, I didn't need to pay for the parking. Staff lovely and friendly.

Entered main entrance where security man took my appointment letter gave it to reception, then sanitizers all full where I had to sanitize, was given a card to take to seat so when I left I had to leave the card on seat to b sanitized, masks were worn aswel, wasnt over crowded either,

Went a few times during Covid last year for tests. Staff make you feel safe, attitude was rude, would rather gossip to other staff than help you out.

3 members of my family have been referred. 2 of us have had several telephone consultations and then given appointment for clinic. We arrived at hospital twice to be told the letter was sent in error as the dr was shielding. There MUST be more than one ENT consultant within the trust? The secretaries also need to sort themselves out and get the right letters out to people.
I was referred with red flag symptoms in December and despite chasing up have had no contact with them.

Hygiene was phenomenal and all staff looked after me so very well. I can’t praise the NHS enough. Wonderful service

A wonderful hospital that treats you respectfully and is always clean. Solihull desperately need this hospital as others are over crowded and have exceptionally long waiting times. We need the A and E back and the MAU too. Heartlands and QE can’t cope . A valuable resource we must keep.

Since discharge no follow up checks despite numerous phone calls.

Waiting 2 years for skin cancer treatment

I went for a covid test in preparation for a day case operation. I thought the person doing the test quite unpleasant and unnecessarily rough. When I went for my hospital appointment a few days later, I was told that the tests hadn't been sent off for testing and all of us waiting for operations that day were sent home. All of the hospital staff, doctors,nurses and anyone else connected with those operations were all left with nothing to do, what a disgraceful state of affairs.