Leave your Feedback


Reviews (870)

Good oncology treatment

Cancer services
December 21, 2023
I have had good care, treatment and support from the oncology department. I am recovering from an operation that was carried out here. The doctors and nurses have been helpful and informative.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent care you've had from the oncology department - in particular how helpful and informative the doctors and nurses have been.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very good ophthalmology department

Ophthalmology
December 20, 2023
I have had a very good experience at the opthalmology department.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent experience you had at the ophthalmology department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very good staff who are helpful too

Outpatients
December 18, 2023
My experience of the hospital is very good. The staff are very helpful, and the facilities are very clean. The doctors and nurses are very good, I had recent appointment with a doctor, during my appointment he brought in a specialist nurse. They had lovely manner and we had a good laugh during the appointment which makes appointments so much better for me.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that your experience of outpatients has been so positive - in particularly the cleanliness of the facilities and the interactions you've had with our doctors and specialist nurses.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very good dermatology department

Dermatology
December 18, 2023
I have been very happy with the care I have received at the dermatology department. The staff are lovely.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent care you've received from the dermatology department and how lovely the staff have been.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

They saved my husband's life!

Dermatology
December 18, 2023
The dermatology department are excellent. They saved my husband's life. Care and treatment were excellent.
Anonymous

Reply from UHB Solihull Hospital

Dear Relative

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the impact the dermatology department have had and the difference they've made to your husband.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent parking for disabled patients

Outpatients
December 18, 2023
They have a great parking scheme for people who are disabled and have a blue badge. There is ample parking and it is free if you show the parking attendants your blue badge.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that you are happy with car parking arrangements for patients and relatives with blue badges.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Appointment for X-ray ran smoothly

X-ray
December 14, 2023
Attended for an X-ray, was seen very quickly and experience was good.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that your x-ray appointment ran smoothly and the experience was a good one.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Physiotherapists were not encouraging

Physiotherapy
December 14, 2023
The physiotherapists were not very engaging and did not support or encourage me. I felt like they just told me that I was not going to improve any more and that was that. I was disappointed with the service.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you for taking the time to provide feedback about Solihull Hospital – apologies for the delayed response. We are really sorry to hear that you felt your physiotherapists weren't very engaging and supportive.

If you think it’s appropriate we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent cancer services

Cancer services
December 14, 2023
I have been treated for colon cancer here, and have had two operations. Both were day surgeries, and went very well. The staff were absolutely brilliant. I am now waiting for my last operation and if this one is successful I will hopefully get the all clear.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that both of your colon cancer surgeries went so well and that the staff looking after you were so brilliant.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Wonderful oncology team

Cancer services
December 14, 2023
I have been living with prostate cancer for a number of years. The oncology department at Solihull hospital have been wonderful. I cannot fault them at all.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent care you've been receiving from the oncology department over many years.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

UHB Solihull Hospital

Contact

01214242000

Solihull
West Midlands
B91 2JL

Location

Share this rating