UHB Solihull Hospital

The general service has been fine once in the hospital, however the waiting times to have an appointment are far too long as well as not being allowed to support relatives with appointments

Helpful staff, generally on time or they explain if not. Always on hand. Clean and tidy

Would like to have the availability of accessing A&E and Walk in clinics. The service for local residents like me was suitable, a service that could easily be accessed and there was no requirement for ringing 111 or waiting for an appointment with the GP.

I would like to see the the A&E and walk in being reopened and becoming available.
The Solihull A&E and Walk in were ideal for people as they could get seen on Saturdays and Sundays.
The service was accessible to Solihull residents and was cleaner. The waiting time was not as long and the care and service provided was good.

I was referred to the dermatology department for a treatment. I was referred in Aug 2021. I had not heard anything for a while and there was no communication in regards to the referral. It was only when I started chasing the hospital on numerous occasions that I was advised that I was not on the system. they had lost my details in the system. I had to get referred back and after continuous chases with the secretary of the department was I seen and now waiting for a plastic surgery which i was advised would be in 3 months time.

Would like the A&E and walk-in clinics to be back as its to far to go to the heartlands especially if you work. It is easily accessible during lunch and breaks and locally close.
Heartlands is horrible and to busy. The service at Solihull A&E and wallk in clinics was a much nicer service.

It is ashame the Solihull A&E and walkin clinics have gone as they were cleaner and not as busy as the heartlands hospital. It was easy to access and the service was very good. It was a place that I could go to in case of emergencies rather then waiting for GP or going to a A&E/walk in that is far.

Too far from me, Drive long distance for check ups that can be done at my local GP. Very unsustainable for me.

Always great service and excellent care

My son was referred to the solihull ophthalmology department from the opticians over a year ago. I have chased the hospital however they have advised if the issue is not urgent then i would need to wait to get an appointment.