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Reviews (796)

X-ray department is well organised

X-ray
November 16, 2023
I attended an outpatients X-ray appointment. I was in and out very quickly, and the staff were great.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that your x-ray appointment went so well and that the department is so well organised.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very good care from outpatients clinic

November 16, 2023
I attend the hospital on a monthly basis. My experience is always good when attending appointments. The clinic is well organised, and appointments are always on time.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent care you receive at your monthly outpatient appointments and how well organised the clinic is.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent Ophthalmology Department

Ophthalmology
November 16, 2023
I have attended regular appointments and have always had a good experience. The clinic is well run, I am never waiting long and the staff are great.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear how well your regular ophthalmology appointments go, in particular that you never have to wait long.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

A nice hospital with great staff

Outpatients
November 16, 2023
I went for an MRI scan and the appointment went very well. I was seen promptly with no waiting around. The staff were great. The hospital is great, its clean and has good parking.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that your MRI appointment went so well, in particular that you were seen promptly by such good staff.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very good Urgent Treatment Centre

November 9, 2023
The service has been very good. They have treated my two young children quickly and efficiently. They provided good advice and support.
Anonymous

Reply from UHB Solihull Hospital

Dear Relative

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that your two children were seen and treated so quickly and efficiently at the Urgent Treatment Centre and that you also provided with good advice and support.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Good service

Ophthalmology
November 6, 2023
I have been happy with the care received at appointments, there has been a bit of a wait when attending though.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital- apologies for the delayed response. Whilst we are sorry to hear that you've had a bit of a wait when attending your appointments we are nevertheless pleased to hear that you're happy with the care you've received.

If you would like to provide any more information or further feedback about your experience (in particular any more information you have about the delays and what might be causing them) please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Cancer services are excellent

Cancer services
November 3, 2023
My treatment has been going very well. The department is excellent, it's well run and the staff are great. I have no complaints at all.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital- apologies for the delayed response. We are really pleased to hear how happy you are with the treatment and care you are receiving from the cancer team and how well run the department is.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Oncology department is excellent

Cancer services
November 3, 2023
I have been receiving ongoing cancer treatment at Solihull Hospital. My experience has been very good. I have been very pleased with how well the appointments go. The staff are wonderful.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear how happy you are with the ongoing cancer treatment you've been receiving and that the staff have been wonderful.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Good experience in the UTC

November 3, 2023
I attended the urgent treatment centre with an open wound. I was seen quickly and the nurse cleaned the wound and dressed it. I was happy with the care and treatment received.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital- apologies for the delayed response. We are pleased to hear that you're happy with the care you received when you attended the Urgent Treatment Centre and how quickly you were seen.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Good service but comments worried me

Cancer services
November 3, 2023
I recently underwent breast screening, and the appointment went very well. Comments made to me during the procedure did cause me some concern though. As a breast cancer survivor I have had lots of check ups and no one has ever said if you get a recall do not panic. When the person said this to me it immediately made me worry that could be a problem.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital- apologies for the delayed response. We are pleased to hear that the service you received at your breast screening was so good but obviously we're also concerned to hear about the effect that some of the language used has had.

If you would like to provide any more information or further feedback about your experience (in particular any more detail about the communication you can provide) please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

UHB Solihull Hospital

Contact

01214242000

Solihull
West Midlands
B91 2JL

Location

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