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Reviews (182)

Excellent Midwifery service

July 25, 2022
Midwifery team were excellent
Anonymous

1/2 hour wait

July 25, 2022
1/2 hour on hold and then put through and then can't get appointment.
Will take children to A&E rather then try to make appointment as knows can't get one.
Anonymous

Getting better but still not good

July 25, 2022
Getting better but still not good. Other SHP sites seem better. Had very bad experience with receptionist who said i couldnt have hearing problems if I was able to converse face to face with her.
Nightmare getting through
you are always 30+ in queue and no appointments.
Puts you off seeing or calling them.

GPs themselves are very good if you can see them.
Also you get a text saying from SHP but no one knew what SHP was.
Anonymous

No longer a service

July 21, 2022
Tried to call from 8.30am and couldn't get through until6.10pm
No longer a service. Phone details said I called 23 times and system overloaded and I couldn't get through, No option to leave message.
Dreads having to call them again.
Had cancer and had asked GP to prescribe what consultant had asked.
Cant rate as GP is 5 and system is 1
Anonymous

Diabetic Nurse

July 11, 2022
Sees diabetic nurse at the grove surgery. Good help
Anonymous

Unable to get through

June 30, 2022
Don't get through on phone lines for over an hour, they then drop call and you have to start again
Some GP'S don't listen to you and talk over you. Many wrong diagnosis.
My nephew got told he had a virus but it was actually a brain tumor. Only found out by seeking private help as he knew it was a virus but serious. The Dr said they were just being over protective parents, its just a virus.
Anonymous

Waiting to see the doctor and medication

June 29, 2022
The GP is not helpful at all. When I had usual headache and I called I was told to take pain killers by the reception without any doctor's input. Every time I call they tell me to do self treatment.
Anonymous

Can not get through

June 27, 2022
The reception is rude and not listening to me. Am alwasys being told to wait and am tired of it.
Anonymous

Not great

June 27, 2022
Went for a scan and still waiting for my results over 2 months from my GP. The radiography suggested that I call for the results but I have been waiting in the queue for over an hour.
Anonymous

Poor communication

June 27, 2022
There is a miscommunication between hospital and GP, I have to chase up my hospital results and do everything else myself.
Anonymous

SHP - Grove Surgery

https://solihullhealthcarepartnership.nhs.uk/grove-surgery/

Contact

0121 705 1105

Solihull
B912AG

Location

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