SHP - The Jacey Practice
Feedback Rating
Based on 115 reviews
Leave your Feedback
Reviews (115)
Waiting to see the doctor and medication
August 14, 2022
I have been with this surgery since 1976 and I have had no problems until the last couple of years. Having face to face appointment seems not to happened and the waiting time on the phone has gone worse. It looks and feels like a business to me .
No support
August 14, 2022
My husband has dementia and am his carer, the GP has never bothered to come and visit or called to ask how he is doing. Thankfully I have the council and the care service who supports us a lot.
Great care
August 14, 2022
Always positive, Drs and all support staff are all brilliant especially in these tough times.
Waiting to see the doctor and medication
August 14, 2022
Long waiting time on the phone just to see a doctor or medication.
Waiting time on the phone
August 14, 2022
This practice is convenient for me as its a walking distance from my home. The staff are great but the only thing is getting through on the phone can be a pain.
Great care
August 14, 2022
I have always found the practice excellent even under the current circumstances of covid pandemic.
Good improvement to the service
August 14, 2022
After covid the surgery was really not doing much for me until about 6 months ago when I was really poorly. I managed to get a referral and am doing well now.
Waiting time on the phone
August 14, 2022
There is no consideration for working individuals, I have been cancelling my appointment because I am a nurse and when I asked for a convenient date they refused and said I have to wait until someone cancels their appointment.
Waiting time on the phone
August 14, 2022
Lengthy phone waiting time, I'm not sure how non-urgent and urgent appointments are. The only option is to walk in and speak with the reception which is not convenient for me as I work long hours all days of the week.
Waiting to see the doctor and medication
August 14, 2022
It is hard to get an appointment to see the doctor, but when I finally do, the doctors are great. The care is great I guess the only thing that needs to change is the phone system.