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Reviews (106)

Cannot get through

August 14, 2022
It can be very frustrating to be told that there is no appointment left after waiting on the phone for more than an hour.
Anonymous

Waiting to see the doctor and medication

August 14, 2022
I have been with this surgery since 1976 and I have had no problems until the last couple of years. Having face to face appointment seems not to happened and the waiting time on the phone has gone worse. It looks and feels like a business to me .
Anonymous

No support

August 14, 2022
My husband has dementia and am his carer, the GP has never bothered to come and visit or called to ask how he is doing. Thankfully I have the council and the care service who supports us a lot.
Anonymous

Great care

August 14, 2022
Always positive, Drs and all support staff are all brilliant especially in these tough times.
Anonymous

Waiting to see the doctor and medication

August 14, 2022
Long waiting time on the phone just to see a doctor or medication.
Anonymous

Waiting time on the phone

August 14, 2022
This practice is convenient for me as its a walking distance from my home. The staff are great but the only thing is getting through on the phone can be a pain.
Anonymous

Great care

August 14, 2022
I have always found the practice excellent even under the current circumstances of covid pandemic.
Anonymous

Good improvement to the service

August 14, 2022
After covid the surgery was really not doing much for me until about 6 months ago when I was really poorly. I managed to get a referral and am doing well now.
Anonymous

Waiting time on the phone

August 14, 2022
There is no consideration for working individuals, I have been cancelling my appointment because I am a nurse and when I asked for a convenient date they refused and said I have to wait until someone cancels their appointment.
Anonymous

Waiting time on the phone

August 14, 2022
Lengthy phone waiting time, I'm not sure how non-urgent and urgent appointments are. The only option is to walk in and speak with the reception which is not convenient for me as I work long hours all days of the week.
Anonymous

SHP - The Jacey Practice

Contact

93 Northbrook Road
Shirley
Solihull
West Midlands
B90 3LX

Location

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