SHP - The Jacey Practice
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Based on 126 reviews
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Reviews (126)
Unable to see a doctor
October 21, 2024
I just can’t get an appointment, the phones are always at capacity and I'm told to ring back tomorrow only to be told again “sorry no appointments please ring back tomorrow” .
A good practice
September 30, 2024
The Jacey Practice provide a very good service. I am happy with the care I have received.
I am unable to access online services
September 27, 2024
I find Jacey Road Practice generally good. I do experience some difficulties booking appointments, but my main concern is that I am unable to access online services because I do not use the internet.
Made appointment quickly for my child
August 27, 2024
I was able to get an appointment for my child very quickly when they had whooping cough.
Poor communication when I call midwife
July 23, 2024
This service is not good at all they have been very poor at responding to me. I recently called the number for the main midwife I have been seeing and a different person got back to me.
Often sent elsewhere
June 26, 2024
This service is very good when I am able to get an appointment here. I am often sent elsewhere through SHP which makes the care I receive feel very impersonal.
Lack of support following violent assault
May 13, 2024
The Jacey Practice failed to provide any support following a violent assault. No referrals were made. I did not feel listened to and my concerns were not taken on board.
Hard to access help from the GP
May 9, 2024
We wont go to the GP for help and support for a number of reasons. Appointments are hard to access and it is difficult getting my spouse to attend, due to them having dementia. I'm unsure if there is anything they can do for us by way of either helping my spouse or supporting me in caring for them.
It's hard to get appointments
May 3, 2024
This is not my surgery but as part of SHP in the past appointments have been more available here. Recently this too has become a problem and I can no longer get appointments here.
Very difficult to book an appointment
March 23, 2024
The phone line is either busy or all of the appointments have already been allocated when you do get through.