SHP - The Jacey Practice
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Based on 121 reviews
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Reviews (121)
Very poor
December 2, 2024
I can't get appointments, they are always getting prescriptions wrong, and sometimes they just don't bother passing on info or requests. Even when you make a complaint no one gets back to you. I have been asking for a repeat of one medication since the end of June and still have not got it sorted
Not seen a GP since joining the practice
November 15, 2024
I joined the practice approximately 18 months ago and in that time I have not seen a GP. The surgery have been very good at arranging regular routine blood tests though and the nurses are great.
Lack of dementia support
November 14, 2024
I have not been able to see a doctor to discuss my health concerns and early signs of dementia, and I have failed to receive any support from them. SHP need to improve.
Difficulties accessing appointments
November 14, 2024
It is hard to access appointments via the telephone and I find that E-consult is very hard to use.
A good GP practice with helpful staff
October 29, 2024
Good GP, good appointments and good staff who are very helpful.
Unable to see a doctor
October 21, 2024
I just can’t get an appointment, the phones are always at capacity and I'm told to ring back tomorrow only to be told again “sorry no appointments please ring back tomorrow” .
A good practice
September 30, 2024
The Jacey Practice provide a very good service. I am happy with the care I have received.
I am unable to access online services
September 27, 2024
I find Jacey Road Practice generally good. I do experience some difficulties booking appointments, but my main concern is that I am unable to access online services because I do not use the internet.
Made appointment quickly for my child
August 27, 2024
I was able to get an appointment for my child very quickly when they had whooping cough.
Poor communication when I call midwife
July 23, 2024
This service is not good at all they have been very poor at responding to me. I recently called the number for the main midwife I have been seeing and a different person got back to me.