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Reviews (646)

Poor staff standards

May 7, 2022
Rheumatology clinic not easy to access and signage unhelpful. Receptionists hidden behind screen and computer, like barriers, one,opthalmology, hostile and rude. Watching daytime TV quiz,eating, drinking and using phones. No staff or patients at all,empty facilities.
Anonymous

Fertility Services

Gynaecology
April 21, 2022
Fertility services are aweful. If you are over a certain age, or if you have previously had a child, there is no help for secondary infertility.

We are forced to use the Black Market because the hospital and health authority are unable to help us.

Other areas have differing rules.
Anonymous

Details Scan

Outpatients
April 19, 2022
Seen quickly. Lovely radiographer.
Ceri

Good

Cancer services
February 9, 2022
Breast care pre and pandemic and oncology and surgery as pandemic began. I was just let hanging after my operation was cancelled. Got my opp eventually at spire but no follow up, no support, nothing, just a call from dr to say you need chemo, he promised a follow up call but that never happened. Had to meet breast care nurse on carpark at Solihull hospital to to given a post surgery bar pre operation very degrading.!! Oncology were supportive g to though my chemo thankfully x
Anonymous

I have been seen and treated quickly.

Cancer services
October 8, 2021
I am a recently diagnosed breast cancer patient and from the time of my diagnosis to now when I am awaiting radiotherapy I have had nothing but the beat care at Solihull hospital. Staff are under immense pressure across the NHS but I have seen no evidence of this as a patient and it is to their credit. Thank you for taking care of me.
Sarah Cockbill

Reply from UHB Solihull Hospital

Dear Sarah Cockbill

Thank you for taking the time to leave your feedback about the care and treatment you have received at Solihull Hospital.

I am sorry to hear of your diagnosis and hope that your treatment is a success and you make a good recovery.

Your feedback about how well you have been cared for was lovely to hear and has been passed on to the senior staff to share with team members.

Warm regards

Naomi Hill
Patient Experience Manager
UHB, Solihull Hospital


Provider responded

Brilliant working efficiently

Dermatology
August 27, 2021
They have operated services throughout the pandemic and picked up so much slack from the GP fiasco
Anonymous

Reply from UHB Solihull Hospital

Dear Anonymous

Thank you for taking time to leave feedback about Solihull Hospital. We really appreciate hearing positive comments regarding the services we provide.

Warm regards

Naomi Hill
Patient Experience Manager
UHB, Solihull Hospital


Provider responded

Good experience every time.

Rheumatology
June 26, 2021
During the covid 19 pandemic I’ve had to go to the hospital on a few occasions, blood tests, rheumatology treatments, MRI and x rays. Always had a prompt appointment and perfect treatment. Thank you Solihull hospital.
Anonymous

Reply from UHB Solihull Hospital

Dear Anonymous

Thank you for taking the time to feedback about your positive experiences when attending Solihull Hospital. I am pleased to hear you received good care.

I have passed your comment to senior staff in the departments you have mentioned, to share with their teams.

Warm regards

Naomi Hill
Patient Experience Manager
Solihull Hospital, UHB


Provider responded

Excellent service great location great staff

June 25, 2021
I couldn’t think of a better place to put more money into than this very caring hospital our town needs this Hospital expanding
Lorena Patchett

Oncology ward and staff are brilliant as are

Cancer services
June 25, 2021
It’s been negative because of Covid. I’ve had surgery cancelled and no support whatsoever after a diagnosis of breast cancer. I had to meet a breast care nurse on the hospital car park to receive post surgery bars as I was sent to Little Aston to have surgery and wasn’t allowed into Solihull Hospital to have as proper fitting. I was given a post it note with a list of wig suppliers on it and told to ‘give them a try’ after I was told I needed chemo. No guidance or support was give regarding the loss of my hair I had to support myself! However oncology were very supportive when I had chemo. I have been refused breast reconstruction surgery and I’m now told that there is a 2 year wait - not great for my self esteem any of this! Get these surgeries back on track as they are desperately needed!
Sam Garland

Prompt, friendly, fast.

Imaging
June 25, 2021
Went for an ultrasound scan of abdomen. Appointment came through very quickly, was in an out of the unit so fast, I didn't need to pay for the parking. Staff lovely and friendly.
Anonymous

UHB Solihull Hospital

Contact

01214242000

Solihull
West Midlands
B91 2JL

Location

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