Marston Green Surgery
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Based on 115 reviews
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Reviews (115)
A good, accessible service
November 28, 2024
My experience of Marston Green Surgery has been good. I have been able to book appointments when I have needed one. The care from the doctors has been good, with referrals made when necessary.
Difficulty getting a face to face appointment
November 28, 2024
I am finding it increasingly difficult to book an appointment. It is hard to get through on the telephone and they will not allow me to book an appointment in person by attending the surgery. This is very concerning and I am not happy with the service they are currently providing.
Great support for mental health
November 28, 2024
They have been very good. I have been struggling with my mental health and they have been a great support.
Very helpful when contacted
November 27, 2024
The staff are very polite and will offer an appointment when available, even signposting to another service should one not be available at my own surgery.
Ridiculous phone queue for appointments
November 7, 2024
There was such a long queue of people trying to get through on the phone for an appointment this morning that I just gave up in the end. It's awful.
Excellent doctor surgery
October 28, 2024
Marston Green Surgery and Manor House Lane Surgery are connected and I use them both depending on where my appointment is offered. They have been superb. I always get an appointment when I need one. The care was second to non and great with my mum when she was unwell and I was caring for her. Outstanding service!
Good but can be hard to get appointments
September 27, 2024
The surgery is good and the reception staff are helpful. The doctors and nurses are great. I have to have regular appointments with the nurse for blood tests. My appointments are always booked in in advance and my experience for these tests are always excellent.
Good continuity of care but long waits
June 25, 2024
The staff here are good and the continuity of care is excellent. I usually see the same doctor which is good. The main issue is that the wait times in the morning to get an appointment are very long.
Good service, can normally get appointments
June 24, 2024
My experience of this service has generally been good and I can usually get appointments when needed.
Regular appointments with lovely midwife
June 24, 2024
I have regularly seen the midwife here both during pregnancy and since having my child. She has been lovely and gave me her details so that I was able to make contact outside of these appointments if needed.