Bosworth Medical Centre

A good surgery but I did experience problems due to a lack of continuity of care, which I believe was caused by poor communication from the hospital.

The surgery is very good. I can usually get an appointment when I need one. The receptionists are lovely and the doctors are great. I think the staff take a lot of flack, I think that when you are genuinely in need of an appointment they do their best for you.

The surgery is normally very good with my mom. She is in her 80s, and I find it generally quite easy to get her appointments. The doctors are very good with her too.

The surgery is not very good. It's very rare that I can get an appointment. The doctors are nice when you see them, but the receptionists think that they know it all, and its hard to get past them.

The surgery is not very good. I have medical conditions but do not feel well cared for or supported. Medication reviews happen over the telephone, and its difficult to get an appointment. When I need to see a doctor I sometimes do not even bother trying because it is always the same here. I feel like I am alone to cope with my medical conditions on my own.

I am pleased that recently the surgery has improved. I am quite persistent and I now manage to get an appointment when I need one. There seems to be lots of new younger doctors who, and they are good.

My experience of the surgery is good. The doctors are very good and the receptionists are lovely. I can get an appointment when I need one. People complain but I think when you genuinely need an appointment they do their best to help. They take a lot of flack when they can only do their best.

I only get a diabetes check once every 12 months, when it was previously every 6 months.

I registered here 3 years ago and in all that time I have not seen a doctor. I have seen a nurse practitioner on a couple of occasions. I have had diabetes check ups with the diabetic nurse but I have found these to be poor. I had poor experience of no insulin for 21 days which was a nightmare and was a stressful and confusing situation. I had to chase here there any everywhere to try and get it sorted. The surgery was no help at all and did not seem to care.

I am happy with the doctors and think that they are great. I find getting an appointment quite awkward, because the receptionists can be difficult to deal with. One of the reception team has shouted at me for not wearing a mask, despite being exempt. They can be very rude and abrupt.