Solihull Hospital Urgent Treatment Centre

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Based on 88 reviews
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Reviews (88)

Excellent care and service

June 22, 2025
Excellent care from the clinicians despite a very long waiting time. Particularly positive service from the staff on reception which was very much appreciated. Thank you.
Anonymous

Told me they couldn't help

June 18, 2025
I have a bad leg which I can't put weight on. They told me they couldn't do anything for me as I hadn't had an injury and I need to go to A&E instead. I didn't realise there isn't one here and I have to go all the way to Heartlands. I saw other people having x-rays here so why can't I?
Anonymous

Wasn't waiting long to be seen

June 18, 2025
I walked in and it wasn't very busy so I didn't wait long to be seen. I was sent for an x-ray and given crutches to help me walk there. They then made an appointment with the fracture clinic at Heartlands for me next week. Very good service.
Anonymous

Seen quickly and nurses were lovely

June 18, 2025
I was seen very quickly and the nurses were lovely. They told me that due to my symptoms I needed to be seen by a hospital doctor and I should make my way to Heartlands A&E. I am happy with the care I received and although a visit to A&E was not avoided it is best to be safe.
Anonymous

Seen quickly and referred on

June 18, 2025
I walked in with a bad ankle and was seen quickly. They x-rayed it and confirmed that it was broken. They then gave me a boot and booked an appointment at the Heartlands fracture clinic for me. I'm really happy with how quick everything was.
Anonymous

UTC referred me back to my GP

June 18, 2025
I attended the UTC at Solihull Hospital because I was unable to get a GP appointment at my surgery. The doctors at the UTC was unable to help me and told me that I needed to see my GP. The reason I went there was because I cannot get a GP appointment. The system is frustrating!
Anonymous

Seen quickly and doctor was good

June 18, 2025
I was sent here by NHS 111. I was seen very quickly and the doctor was good. They gave me a prescription which hopefully will help.
Anonymous

Told they could not see me

June 3, 2025
I attended the UTC at Solihull Hospital because I could not get a doctors appointment. I was told that they could not see me. I was very disappointed with the service. It is unclear what services they provide and how you can access their services.
Anonymous

Refused to see me as a walk in

May 30, 2025
They refused to see me when I arrived as a walk in patient. They told me that I needed to be seen by my GP and referred to a consultant.
Anonymous

Short wait and good doctors

May 22, 2025
They are pretty good. I wasn't waiting long and the doctors were good.
Anonymous

Solihull Hospital Urgent Treatment Centre

Patients wishing to visit Solihull UTC can attend in the following ways: - Call NHS 111 or your GP Practice: Patients who have been transferred to Badger through NHS 111 or their GP Practice will speak to a clinician over the phone and invited to book a face to face appointment via a self-booking system, or a member of staff will book on their behalf following a telephone consultation. - Self-book: Patients who have previously attended the UTC are also able to self book an appointment slot using our online booking link. - Walk in booking service: Patients are also able to attend directly at Solihull UTC. Providing there are slots available that day, they will be supported to be booked in by our receptionists and given a specific appointment time. If no appointments are available at Solihull, they will be directed to another of Badgers UTCs with available appointment slots. Opening Times: 08:00 – 20:00 (Monday – Sunday) Patient Information: There is a visitors car park nearby on Union Road. Please press the intercom to gain entry. From there, the UTC is located near the North entrance. It can be accessed from the front of the hospital building and is next to the Urology Treatment Centre.

Contact

Solihull
B91 2JL

Location

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