Solihull Hospital Urgent Treatment Centre

Feedback Rating

Based on 81 reviews
Leave your feedback

Leave your Feedback

Reviews (81)

Told they could not see me

June 3, 2025
I attended the UTC at Solihull Hospital because I could not get a doctors appointment. I was told that they could not see me. I was very disappointed with the service. It is unclear what services they provide and how you can access their services.
Anonymous

Refused to see me as a walk in

May 30, 2025
They refused to see me when I arrived as a walk in patient. They told me that I needed to be seen by my GP and referred to a consultant.
Anonymous

Short wait and good doctors

May 22, 2025
They are pretty good. I wasn't waiting long and the doctors were good.
Anonymous

Seen same day I was referred

May 21, 2025
After being referred here by my physiotherapist I was seen quickly that same day and was triaged by a nurse. I saw a doctor who was very good and I'm very happy with this service.
Anonymous

Good doctor and nurse and short wait

May 20, 2025
They were very good when I came here due to poor GP access. I was seen by a nurse and doctor after not waiting too long.
Anonymous

Seen quickly by good doctor

May 20, 2025
I am happy with my experience overall. I was seen quickly and the doctor I saw was good.
Anonymous

Seen quickly and happy with care I received

May 20, 2025
I was seen quite quickly and I'm happy with the care I received in the minor injuries unit.
Anonymous

Seen quickly following injury at work

May 20, 2025
I came here following an injury at work and was seen quickly by a nurse who efficiently cleaned and dressed my wound.
Anonymous

They were excellent

May 14, 2025
I was seen within 3 hours from arrival to departure. Every member of staff excellent, well done.
Anonymous

Very good experience as a walk in

April 10, 2025
I came here as a walk in and they were very good.
Anonymous

Solihull Hospital Urgent Treatment Centre

Patients wishing to visit Solihull UTC can attend in the following ways: - Call NHS 111 or your GP Practice: Patients who have been transferred to Badger through NHS 111 or their GP Practice will speak to a clinician over the phone and invited to book a face to face appointment via a self-booking system, or a member of staff will book on their behalf following a telephone consultation. - Self-book: Patients who have previously attended the UTC are also able to self book an appointment slot using our online booking link. - Walk in booking service: Patients are also able to attend directly at Solihull UTC. Providing there are slots available that day, they will be supported to be booked in by our receptionists and given a specific appointment time. If no appointments are available at Solihull, they will be directed to another of Badgers UTCs with available appointment slots. Opening Times: 08:00 – 20:00 (Monday – Sunday) Patient Information: There is a visitors car park nearby on Union Road. Please press the intercom to gain entry. From there, the UTC is located near the North entrance. It can be accessed from the front of the hospital building and is next to the Urology Treatment Centre.

Contact

Solihull
B91 2JL

Location

Share this rating