Solihull Hospital Urgent Treatment Centre

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Based on 22 reviews
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Reviews (22)

Felt well attended to by lovely staff

July 16, 2024
My experience here was very good. The staff were lovely and I felt well attended to throughout my visit.
Anonymous

Unclear information around access

July 16, 2024
The information provided online is very unclear. You can't walk in and have to book an appointment. This meant that I had to walk out and book an appointment for an insect bite. When I explained that I had been sent by the pharmacist I was seen very quickly but they would not provide antibiotics.
Anonymous

Told I needed a GP referral

June 26, 2024
I was told that I needed a GP referral when I visited for an urgent issue and that there was nothing they could do to help me.
Anonymous

Good care after a fall

June 26, 2024
I recently fell over and hurt myself and the walk-in service was very good. I was able to see a doctor quickly.
Anonymous

Good service, seen quickly

June 25, 2024
I booked a weekend appointment for my three year old daughter through NHS 111. The service was good and we were seen quickly.
Anonymous

Happy but long wait on arrival

June 25, 2024
I was given an appointment here for a viral infection. While I am happy with the care overall, the queues were very long and I waited an hour to be seen. A lot of people were being sent to Heartlands hospital instead of being seen here.
Anonymous

Sent to Heartlands without being seen

June 25, 2024
During my most recent visit they told me to go to Heartlands instead without anyone seeing me.
Anonymous

Wait wasn't too bad and staff were nice

June 10, 2024
Before COVID I visited A&E here. The peak time wait wasn't too bad and I was sent to the X-ray department. I was then prescribed antibiotics and referred back to my GP. The staff were pleasant and I am very happy with the service I was provided.
Anonymous

Couldn't help without GP referral

June 10, 2024
They did a number of checks but told me that they couldn't help without a referral from a doctor. This is an issue because I can't get in to see my GP.
Anonymous

Couldn't treat me after a fall

June 10, 2024
I had a fall recently following an appointment with a consultant at Solihull Hospital. I was taken to the UTC but they were told they wouldn't be able to treat me and called an ambulance to take me to Heartlands Hospital.
Anonymous

Solihull Hospital Urgent Treatment Centre

Patients wishing to visit Solihull UTC can attend in the following ways: - Call NHS 111 or your GP Practice: Patients who have been transferred to Badger through NHS 111 or their GP Practice will speak to a clinician over the phone and invited to book a face to face appointment via a self-booking system, or a member of staff will book on their behalf following a telephone consultation. - Self-book: Patients who have previously attended the UTC are also able to self book an appointment slot using our online booking link. - Walk in booking service: Patients are also able to attend directly at Solihull UTC. Providing there are slots available that day, they will be supported to be booked in by our receptionists and given a specific appointment time. If no appointments are available at Solihull, they will be directed to another of Badgers UTCs with available appointment slots. Opening Times: 08:00 – 20:00 (Monday – Sunday) Patient Information: There is a visitors car park nearby on Union Road. Please press the intercom to gain entry. From there, the UTC is located near the North entrance. It can be accessed from the front of the hospital building and is next to the Urology Treatment Centre.

Contact

Solihull
B91 2JL

Location

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