Solihull Hospital Urgent Treatment Centre
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Based on 58 reviews
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Reviews (58)
A good service when needed
January 9, 2025
I have had to visit the Urgent Treatment Centre at Solihull Hospital with acute pain when I have been unable to see my own GP. The service provided was very good.
Just not the same as seeing your own GP
January 3, 2025
The service provided was good but it's just not the same as seeing your own GP.
Wrong title for this service
December 27, 2024
It's states "urgent treatment centre" so you would think you could go there with a urgent medical issue, but it's typical NHS "Spin" as it's just a glorified first aid centre and can't deal with urgent serious medical issues.
Excellent walk in minor injuries care
December 23, 2024
I received an excellent service from the minor injuries department at Solihull Urgent Treatment Centre. I was seen and treated very quickly, and it saved me a visit to A&E, which was a huge relief. I was very happy with the service provided.
Insensitive reception staff
December 23, 2024
I contacted 111 due to a suspected miscarriage. They gave me an appointment at the UTC in Solihull for the following day at 9am. Upon arrival I explained I had an appointment. I was completely shut down and was told that this was not warranted as they had nothing to do with 111. I was sent to the main reception to then be sent back. Again, completely shut down. I was told to fill a form in as a walk-in, despite the insensitive, argumentative demeanour I endeavoured from the receptionist. I was in tears, given my situation. My partner was appalled that a human being could be so spiteful and cruel to a woman losing her baby. I felt as though I was making the appointment up. As if it was my fault that there was an issue with appointments. We took ourselves to Warwick hospital and had a fantastic, supportive and empathetic experience with them. Solihull Urgent Treatment Centre has left a huge imprint on our hearts, for a negative reason. That receptionist needs some training in decent human interaction, amongst other things.
A good service when GP are not accessible
December 20, 2024
NHS 111 provided me with the booking details and I was able to access a GP appointment at the Urgent Treatment Centre at Solihull Hospital. I was happy with the service and treatment received.
Just send to A&E at Heartlands Hospital
December 20, 2024
I was disappointed by the service and level of treatment available at Solihull Hospital's Urgent Treatment Centre. I attended with a minor injury but they said they could not help me and sent me to A&E at Heartlands Hospital. We need a better equipped Urgent Treatment Centre, ideally we need an A&E department!
A good service, seen quickly
December 4, 2024
I attended Solihull Urgent Treatment Centre after speaking with NHS 111. The service was good. The nurses were very thorough and I had an X-ray quite quickly. I was happy with the level of care I received.
Very good service
December 4, 2024
This service is very good.
Excellent walk in service
December 4, 2024
The walk in service offered here is excellent.