Solihull Metropolitan Borough Council
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Based on 21 reviews
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Reviews (21)
Poor quality of service
June 26, 2022
I am mostly disabled. I contacted for home assessment for an occupational therapist due to my poor mobility conditions and balance.
I was referred a couple of years ago and still not had a visit or heard anything about the referral.
As a result I have had to get my own hand rails up for support but I should not have to do this on my own.
I feel let down by the authority and feel it is a waste of time saying anything as no action is taken.
I am having to pay for repair issues after for any issues after they have carried out any work.
Waste of time having a service if they are not going to provide accessible quality service for the local residents.
I was referred a couple of years ago and still not had a visit or heard anything about the referral.
As a result I have had to get my own hand rails up for support but I should not have to do this on my own.
I feel let down by the authority and feel it is a waste of time saying anything as no action is taken.
I am having to pay for repair issues after for any issues after they have carried out any work.
Waste of time having a service if they are not going to provide accessible quality service for the local residents.