Poor quality of service
I am mostly disabled. I contacted for home assessment for an occupational therapist due to my poor mobility conditions and balance. I was referred a couple of years ago and still not had a visit or heard anything about the referral. As a result I have had to get my own hand rails up for support but I should not have to do this on my own. I feel let down by the authority and feel it is a waste of time saying anything as no action is taken. I am having to pay for repair issues after for any issues after they have carried out any work. Waste of time having a service if they are not going to provide accessible quality service for the local residents.