SOLAR - Bishop Wilson & Freshfields sites
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Based on 31 reviews
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Reviews (31)
Lengthy wait to access services
September 22, 2023
The initial referral went ok and we did not wait too long for first contact, but follow on appointments and treatment have been delayed. The delay in treatment is adversely impacting my child and it is affecting their attendance at school.
Excellent support
September 22, 2023
I completed a referral for my son to access support at Solar while waiting for an ASD assessment at Solihull Hospital. They have been brilliant and a great support. Therapy and group sessions have been offered.
No help because my child did not give consent
July 24, 2023
My 12 year old had an assessment at Solar, and because they did not give consent to the appointment, they just refused to speak, we were referred to family support services and the assessment did not take place. This was extremely frustrating and the support worker was no help at all.
Great Communication
July 24, 2023
In the last couple of months I have had a great experience with Solar. The doctor has been excellent and I have been able to communicate with them via email, which has been very helpful.
I didn't feel like I was listened to
May 4, 2023
I went for my mental health and I explained how I was feeling. They told me that what I told them about was irrelevant to my mental health. I do not feel like they listened to what I was saying and did not understand how they could disregard my feelings the way that they did.
Poor experience because they do not listen
May 2, 2023
I feel like they did not listen to me properly.
Quite good but too much homework
April 28, 2023
Although they were quite good, it felt like they spent more time focusing on giving homework that trying to solve what's wrong.
Long waiting times
April 27, 2023
Referred by my GP. Waiting list is really long still not been seen. Waiting for help with my mental health.
I felt judged
April 27, 2023
I waited for a year to start therapy sessions. When I started the sessions I was judged and was told that I'm just being dramatic.
Long wait and poor service
April 21, 2023
My experience was not good. The wait was really long to be seen and then they did not really do anything to help me.