SOLAR - Bishop Wilson & Freshfields sites
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Based on 29 reviews
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Reviews (29)
Waiting a long time for referral appointment
June 28, 2024
I have been waiting a long time for an appointment to come through after being referred by my GP.
Disappointed with lack of 121 support
November 9, 2023
My son was offered Art therapy sessions, which was excellent. I had thought he was getting one to one support, but this was a group session, which was disappointing.
Amazing one to one counselling
October 30, 2023
Solar have been amazing. I have had one to one counselling, and it has really helped me with my mental health struggles.
Have to wait until I am 18 for further tests
October 20, 2023
I have been really struggling. My medication stops working and getting medication reviews is difficult. I have been told that I cannot be tested for a personality disorder until I am 18.
Poor support for ADHD & Autism
October 20, 2023
I found the service unhelpful and do not feel that they supported me well. I was very disappointed.
Very good counselling service
October 19, 2023
I had weekly one to one counselling sessions over the course of a year. I found the counselling very good and it really helped me.
Poor communication & admin errors made
October 19, 2023
I was referred by my GP, and after a long wait I made contact and was told that I had missed my appointment. I had to argue with them and explain that I had not received any communication from them and knew nothing about an appointment. It was very stressful, which was not helpful considering I had been referred due to mental health difficulties.
Excellent service & very supportive
October 12, 2023
Solar have been excellent and provided great support with my ASD, ADHD and dyspraxia.
Lengthy wait to access services
September 22, 2023
The initial referral went ok and we did not wait too long for first contact, but follow on appointments and treatment have been delayed. The delay in treatment is adversely impacting my child and it is affecting their attendance at school.
Excellent support
September 22, 2023
I completed a referral for my son to access support at Solar while waiting for an ASD assessment at Solihull Hospital. They have been brilliant and a great support. Therapy and group sessions have been offered.