Kingshurst Medical Practice

Getting appointments has never been the best best. Unable to see nurses.

I contacted my GP for my medications. I had to wait 8 weeks for them.
The receptionists were rude. If it was in receptionist charge they would not let anyone in.
Because of the long wait I was nearly suicidal and because of the issue.
I am now accessing local services who assisted at the time.

I am a victim of domestic abuse and violence, I got in touch with the GP for appointment and they told me to contact the social services. They could have brought me in and talked to me about my health. Nothing was done and ever since I have never contacted them anymore. Charities are doing better job than the GPs.

GP service is not good. Never ring back when said they would. Can never get through on the phone to surgery.

I wanted to see the GP for my child because of continous body temperature and they just told me to administer caporal and I did. After 5 days the temperature was still there and I went to A&E and waited for 8 hrs before being seen. They found out that it was a serious infection in the ear and chest.

Reception told me there are no appointment to see the doctor for 8 weeks. I have a skin rashes and I have been asked to take a foto of the rash and send it to the gp. It is absurd and embarrassing for someone my age to do such a thing. its might work for certain group of people but not for me. I find it offensive and I do not know where and who is seeing my fotos.

I have not seen the doctor in 3 years, Mostly phone consultation and the receptionist acting like medical professional.

Too long to wait on the phone for appointment, Sometimes the receptionist can tell you that you do need to see the doctor but the nurse will call you.

I walked in because the phone was ringing and no one was responding, the receptionist kicked me out .

Am a carer for my dad, I never get any support for him and for myself.