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Reviews (15)

Do any gps work from this surgery ?

July 19, 2022
Continual problems obtaining repeat prescriptions via their direct link to Boots.Boots say not receiving info from surgery to fulfil my requirements.Cannot contact them as they never reply to emails..WHY ?? Now looking to BUY my medications on line as continually having gaps in my medications.I was told recently by receptionist that GP would call me regarding a different problem..date and p.m. given.The time and date went !!phoned surgery and told that this phone appointment now moved to following week !!No calls..no email..no text. JUST OH! ITS BEEN MOVED TO FOLLOWING WEEK !! Why not keep your patients informed when you change appointment ?DOES ANYONE CARE AT THIS SURGERY ????

Phone problem

July 11, 2022
Cant get through on phone. Try for ages, can be 10th in queue. Has improved but still not good enough. Has to have phone call before allowed to see GP. One phone call was from paramedic. Didn't have trust or faith in this person as not trained G.P.
Has faith in Dr Crichton & Would like to be able to make appointment directly with him.

No consideration

June 27, 2022
My grandchild had something wrong with his foot when he was born and the health visitor did not pick it up and we brought it to her attention she did not listen. Now his foot is not straight and can not walk for long until he is tired. We have gone private to check and he is being treated. I want to know what my tax is being used for?.


June 27, 2022
No care
Should be shut down

Never get through on phone. No GP to see

June 5, 2022
Have to go in to get appointment. Offered phone appointment in 17 days time. Need to see GP as skin condition that needs looking at. After going back in 3 times, as can never get through on phone, finally got to see GP, 9 days later!

Very bad never get through

May 11, 2022
Can't get through and constantly missing my meds and can't get through to sort it even emailed

Cannot get the phone answered to make contact

April 7, 2022
Phone is not being answered to gain access to the doctor or nhs services

extremely rude reception staff

March 27, 2022
The reception staff speak to patients likw dirt and with an aggressive attitude. So glad ive now found another surgery.


January 26, 2022
Hold times when you call can last between 1hour - 3 hours, and the reception staff are rude, so rude it’s shocking


September 30, 2021
Have been trying to arrange an appointment for days/weeks now - have been on the phone for an hour and still not managed to get through - I feel sorry for old age pensioners who are trying to get in touch - The process is fundamentally flawed so needs to changed asap before people die

Hobs Moat Medical Centre



Ulleries Road
West Midlands
B92 8ED


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