Dorridge Surgery

During these past turbulent months the surgery has been very responsive and adaptable. Was able to e-mail prescription request which was forwarded to pharmacy so only needed to go out once to collect.

Basically try to select 3 doctors in particular. They are all excellent. One openly rude to my husband when he was unwell and another the same to me. But. Overall a really positive experience.

For past two years very difficult to get appointment online unless on the day and then not Dr of choice. Several new Drs inexperienced. Since COVID-19 closed, but now easing I feel the surgery should reopen like others. Phone appointments should be a choice not mandatory, especially for elderly. Sometimes unable to get appointment for weeks ahead. I’ve been a patient for many years of Dorridge but it has gone downhill very badly since experienced Drs retired.

The surgery is good and the staff and doctors are great i have to admit, but it is quite hard to get through on the phone for an appointment

So Hard to get through to them on the phone. Dr's are great, fantastic, but the queue on the phone is not good at all.

Ive never had a problem with the surgery thankfully, great Doctors and great treatment.